SAP Implementation Specialist
Ben Fatto
ERPSQL
Localization Solutions Implementation Engineer
Propio Aruba Realty
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own client solution implementation, and act as the clients’ main point of contact during onboarding and implementation phases.
- Ensure client adoption of Propio localization solutions while meeting solution success criteria and shared expectations.
- Work with solutions architects to analyze requirements and while aligning with client current and future plans.
- Execute project plans containing the solution and implementation details, meet timelines, and minimize risk.
- Complete technology and systems configuration, systems integration, and setup workflows.
- Work closely with account management, clients, product management, and the AI & Data organization to ensure implementation of solutions.
- Collaborate closely with operations, to align on joint workflows and ensure solution efficiency and effectiveness.
- Lead solution implementations, ensuring client onboarding is smooth, scalable, and aligned with strategic goals.
- Prepare and conduct client and internal training to ensure adoption and client satisfaction.
- Manage client onboarding expectations and align on solution success criteria, and ROI.
- Create and update solutions’ documentation used by sales, clients, and support team.
- Meet established KPIs and success metrics for solution implementation, adoption, and client satisfaction.
- Complete all other tasks relevant for this role and assigned by the manager/supervisor
Requirements
- Minimum Bachelor’s degree or higher, preferably technology related
- Minimum of 3 years of experience in a client-facing role
- Excellent written and verbal English communication skills
- Project management and execution experience
- Effective time management, problem solving and analytical skills
- Team player
- Good understanding of Content Management, Content Management Systems, and Data Management
- Good knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Terminology and Translation Memory Tools
- Foreign language is a plus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementsystems integrationtechnology configurationdata managementlocalization solutionsmachine translationpost-editingtranslation memory toolscontent management systemsanalytical skills
Soft skills
client-facingcommunication skillstime managementproblem solvingteam playercollaborationclient satisfactiontrainingleadershiporganizational skills
Certifications
Bachelor's degreetechnology-related degree