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PropertyMe

Onboarding Consultant – CRM

PropertyMe

Onboarding Consultant ensuring customer success across PropertyMe’s platform. Guide new customers through onboarding and provide support in a vibrant and nurturing work environment.

Posted 7/5/2026full-timeSydney • 🇦🇺 AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in onboarding customers within the Real Estate or Proptech industry, focusing on tailored training plans and efficient workflow management. Proficient in providing support through various channels while ensuring a positive customer experience.

Highest-signal resume keywords
Real Estate Industry ExperienceProptech Industry ExperienceCustomised Training PlansData Migration SupportWorkflow Streamlining

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
OrganisationEfficiencyAttention to DetailEmpathyCustomer Confidence
Tools & Technologies
PropertyMe PlatformZoom

About the role

Key responsibilities & impact
  • Onboard new customers across the full suite of products
  • Guide customers through the PropertyMe platform
  • Create onboarding and training plans tailored to customers
  • Conduct check-in calls throughout the onboarding journey
  • Respond to support tickets and provide phone/Zoom support
  • Assist with data migration support and troubleshooting

Requirements

What you’ll need
  • Real Estate or Proptech industry experience
  • Next-level organisation and efficiency with an acute eye for detail
  • Ability to empathise and instil confidence in customers
  • Experience in customising training plans
  • Ability to streamline workflows and manage contacts

Benefits

Comp & perks
  • A nurturing and empowering team to help you reach your full potential
  • Hybrid work environment 2 days from office
  • Beautiful office in Sydney CBD
  • Vibrant culture
  • Regular milestone parties
  • Job security working for one of Australia's leading PropTech companies