Client Engagement Manager

Propelis

Customer Engagement Manager at SGX ensuring positive client experiences in packaging artwork issues. Leading a team to achieve operational efficiencies for global brand projects.

Posted 5/16/2026full-timeRemote • California • 🇺🇸 United StatesSeniorLead💰 $75,125 - $98,000 per yearWebsite

About the role

Key responsibilities & impact

Encourage collaboration and develop your team to achieve all key metrics for your client(s)/region
Implement standardized processes to drive operational efficiencies
Identify process improvements and drive optimizations internally while partnering with clients
Build, develop and lead a successful team of Project Managers, Project Coordinators and Account Managers
Ensure that your team adheres to project timelines outlined in the Service Level Agreement

Requirements

What you’ll need

High School Diploma or GED equivalent
Equivalent of 10+ years of experience in the packaging industry
Proven ability to lead and develop a team
Strong organizational skills
Metrics-driven
The ability to work towards and meet deadlines within budget
Great attention to detail
Excellent communicator

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible spending account for medical and dependent care expenses
Short/long term disability
Supplemental life insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

leadershipteam developmentorganizational skillsmetrics-drivendeadline managementattention to detailcommunication

Certifications

High School DiplomaGED