Senior Professional Services Consultant

Proofpoint

Senior Consultant at Proofpoint designing resilient email security architectures for global enterprises. Leading technical discussions and optimizing messaging infrastructures in diverse customer environments.

Posted 6/5/2026full-timeArizona, Connecticut, Florida, Texas, Utah • 🇺🇸 United StatesSenior💰 $123,200 - $193,600 per yearWebsite

Tech Stack

Tools & technologies

SMTP

About the role

Key responsibilities & impact

Lead architecture and design discussions with enterprise technical and executive stakeholders.
Support customer planning and execution of implementations, upgrades, migrations, and consultative optimizations for Proofpoint’s enterprise-grade Mail Transfer Agent solutions (including Proofpoint Enterprise MTA, Email Protection, Cloudmark Security Platform, Sentrion).
Act as escalation authority for complex mail flow and deliverability issues.
Provide recommendations and best practices to optimize Proofpoint technology investment.
Provide advice on operationalizing Proofpoint MTA solutions and incident response workflows; advise on integrations with relevant Customer platforms.
Work closely with Proofpoint’s sales team to ensure customer stakeholder needs are met. Partner to develop Proofpoint customer champions.
Design high-throughput, resilient SMTP routing architectures.
Optimize deliverability, reputation, and compliance posture.
Drive high volume messaging service delivery standards and architectural best practices across the Professional Services organization.
Contribute to strategic initiatives that improve customer adoption and operational maturity.
Partner with Product/Engineering to shape roadmap based on field insights.
Provide technical leadership and mentorship across the consulting organization, establishing scalable delivery methodologies and architectural best practices.

Requirements

What you’ll need

7-10+ years experience in email infrastructure, MTA operations, or messaging security in a production environment
Deep expertise in SMTP, routing, authentication (SPF/DKIM/DMARC)
Experience leading customer-facing architectural discussions in enterprise environments.
Experience managing complex customer escalations and driving resolution
Ability to influence technical strategy across multiple stakeholder groups.
Demonstrated ability to write clear, informative technical documentation and deliverables
Keen risk identification and resolution skills
Demonstrated leadership and verbal communication skills
Dedication to client service with a confident, comfortable in-person and virtual presence
Strong organizational and project management skills; strong attention to detail
Experience working in a fast-paced customer success or Professional Services organization
Preferred
Experience with Proofpoint’s Email Protection and Email DLP solutions
Experience defining, implementing, and maintaining consulting best practices

Benefits

Comp & perks

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SMTProutingauthenticationSPFDKIMDMARCemail infrastructureMTA operationsmessaging securityconsulting best practices

Soft Skills

leadershipverbal communicationclient serviceorganizational skillsproject managementattention to detailrisk identificationtechnical documentationinfluencing strategycustomer-facing discussions