Proofpoint

Data Security Program Analyst

Proofpoint

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Salary

💰 $0 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudCyber Security

About the role

  • Engage with our customers to understand their structure and workflow in order to become a trusted advisor
  • Drive complex implementations while working side by side with the customers to meet their Information Protection security and compliance requirements
  • Work with internal teams (e.g. engineering, sales, and product management) and external partners to ensure that customer requirements are well understood and tracked
  • Coordinate with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects
  • Develop and mentor other PCMS resources to help improve their technical knowledge, project management, and customer management skills
  • Knowledge of data protection tools including Broadcom, Trellix, Forcepoint and Microsoft (endpoint, email and casb)
  • Define and document the best practice techniques, processes, templates, and architectures for use by the managed services team
  • Leverage previous experiences, share best practices, and facilitate creative solutions to unique challenges maximizing the value of our Information Protection products

Requirements

  • Engage with our customers to understand their structure and workflow in order to become a trusted advisor
  • Drive complex implementations while working side by side with the customers to meet their Information Protection security and compliance requirements
  • Work with internal teams (e.g. engineering, sales, and product management) and external partners to ensure that customer requirements are well understood and tracked
  • Coordinate with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects
  • Develop and mentor other PCMS resources to help improve their technical knowledge, project management, and customer management skills
  • Knowledge of data protection tools including Broadcom, Trellix, Forcepoint and Microsoft (endpoint, email and casb)
  • Define and document the best practice techniques, processes, templates, and architectures for use by the managed services team
  • Leverage previous experiences, share best practices, and facilitate creative solutions to unique challenges maximizing the value of our Information Protection products