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Director of Solutions Engineering
Proof Holdings, Inc.Director of Solutions Engineering at Proof managing a small, high-impact pre-sales engineering team. Driving complex technical customer engagements and collaborating closely with sales leadership.
About the role
Key responsibilities & impact- Lead, mentor, and develop a high-performing team of solutions engineers focused on enterprise customer acquisition and expansion
- Serve as a player-coach by actively participating in strategic customer engagements, technical discovery, product demos, architectural discussions and proof of concepts
- Partner closely with sales leadership and account executives to drive complex enterprise deals from initial qualification through technical validation and solution alignment
- Act as a trusted advisor and subject matter expert to prospects and customers across fraud prevention, identity verification, digital trust, and transaction security workflows
- Translate customer pain points and business requirements into scalable technical solutions leveraging Proof’s platform capabilities
- Establish and continuously iterate upon pre-sales best practices, demo strategy, technical enablement, and operational processes to improve team effectiveness and scalability
- Collaborate cross-functionally with product, engineering, customer success to influence roadmap priorities and improve customer outcomes
- Support expansion into new verticals, use cases, and strategic partnerships
- Represent Proof at customer meetings, executive presentations, conferences, and industry events
Requirements
What you’ll need- 7+ years of experience in Solutions Engineering, Sales Engineering, Solutions Consulting, or other customer-facing technical roles within enterprise SaaS, fintech, or payments environments
- Experience leading or mentoring solutions engineers in a high-growth environment
- Strong technical fluency across areas such as fraud prevention, identity verification, fintech infrastructure, payments, APIs, authentication, and digital trust
- Proven experience supporting enterprise sales motions and navigating complex technical buying cycles with executive stakeholders
- Experience working with banks, financial institutions, fintech companies, or highly regulated industries
- Strong consultative discovery skills with the ability to align technical solutions to customer business objectives
- Exceptional communication and presentation skills with the ability to to engage with both technical and business stakeholders
- Hands-on approach with a genuine passion for technology, customer engagement, and technical problem solving
- Ability to operate effectively in a fast-paced evolving environment with a high degree of ownership and autonomy
Benefits
Comp & perks- Medical, dental, and vision benefits
- Life insurance, long and short-term disability coverage
- 401k Plan with a 4% match, beginning on your hire date
- Unlimited Sick and Vacation time
- 14 paid company holidays
- Company Chillax week
- 12 weeks of paid parental leave
- 4 week sabbatical after 5 years of continuous full time employment
- Health Reimbursement Arrangements for fertility and gender affirmation
- Lunch on Proof through Grubhub credit
- Monthly work from home stipend
- Professional development credit
- Monthly reimbursement for Wellness
- And more!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solutions engineeringsales engineeringsolutions consultingfraud preventionidentity verificationfintech infrastructurepaymentsAPIsauthenticationdigital trust
Soft Skills
leadershipmentoringconsultative discoverycommunicationpresentationcustomer engagementtechnical problem solvingownershipautonomycollaboration