Account Manager, SMB and Mid-Market, SaaS

Prompt Therapy Solutions Inc

Account Manager managing SMB and mid-market accounts in a remote role with a healthcare software company. Identify upsell opportunities and strengthen client relationships to drive growth.

Posted 7/14/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Account Management and Sales within the SaaS or HealthTech sectors, focusing on relationship-building, upselling, and cross-selling strategies. Proficient in utilizing CRM tools and analytics to drive account growth and maintain strategic partnerships.

Highest-signal resume keywords

Account ManagementSales ExperienceRelationship-BuildingCRM ProficiencyRevenue Quota Achievement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementSalesUpsellingCross-SellingRevenue Quota Achievement

Soft Skills

Relationship-BuildingCommunicationNegotiationOrganizational SkillsProactivity

Tools & Technologies

CRM ToolsHubSpotProject Management SoftwareAnalytics Dashboards

Industry Keywords

SaaSHealthTechClient SuccessBusiness ReviewsPipeline Tracking

About the role

Key responsibilities & impact

Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products.
Build and maintain relationships with key decision-makers to uncover new opportunities.
Present Prompt’s suite of products (Prompt Kiosk, Prediction Health, Onus One, PT Wired, Prompt BI) to demonstrate value and ROI.
Conduct periodic business reviews with CSMs to identify whitespace, showcase value, and strengthen partnerships.
Collaborate closely with Client Success and Sales to ensure aligned strategies for account health and growth.
Accurately forecast opportunities, track pipeline, and maintain up-to-date records in CRM.

Requirements

What you’ll need

1–3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech.
Demonstrated success in achieving or exceeding revenue quotas.
Strong relationship-building, communication, and negotiation skills.
Highly organized, resourceful, and proactive with the ability to manage multiple priorities.
Comfortable working independently in a fast-paced, startup environment.
Proficient with CRM tools (HubSpot preferred), project management software, and analytics dashboards.

Benefits

Comp & perks

Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits
401k
Complimentary subscription to digital fitness classes and wellness content
Recovery suite at HQ – includes a cold plunge, sauna, and shower