Strategic Operations Associate

Prompt Therapy Solutions Inc

Strategic Operations Associate handling cross-functional initiatives to improve operations at Prompt. Partnering with leadership to execute strategic projects and analyze market opportunities.

Posted 5/28/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $120,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Support High-Priority Strategic Initiatives: Partner closely with the Vice President of Operations to scope, coordinate, and execute strategic projects across the business. Help ensure priorities are well-defined, workstreams stay on track, and stakeholders remain aligned.
Cross-Functional Project Management: Support the VP of Operations in managing cross-functional initiatives involving teams such as Sales, Marketing, Customer Success, Product, Finance, and Operations. Facilitate communication, track progress, identify blockers, and drive follow-through.
Ad Hoc Strategic Projects: Jump into ambiguous or time-sensitive projects as needed, quickly developing context, organizing workstreams, and helping move initiatives from idea to execution.
Pricing & Packaging Support: Assist with strategic work related to Prompt’s go-to-market motion, including pricing, packaging, segmentation, competitive positioning, and related business analysis.
Market Research: Conduct research on industry trends, customer segments, competitors, market dynamics, and new opportunities. Translate findings into clear, actionable summaries for leadership.
TAM & Market Opportunity Analysis: Support total addressable market analysis and related strategic assessments to help evaluate growth opportunities, new market verticals, and potential expansion areas.
New Market Vertical Exploration: Help assess potential new markets or customer segments by researching market size, customer needs, competitive landscape, operational complexity, and strategic fit.
Data-Driven Decision Support: Use data to support strategic recommendations, business cases, and operational decisions. Build analyses that help leadership evaluate opportunities, tradeoffs, and risks.
Reporting & Synthesis: Gather inputs from internal systems, stakeholders, and external sources, then synthesize information into concise updates, memos, presentations, and recommendations.
AI-Enabled Research & Analysis: Use AI tools effectively to accelerate research, structure analysis, summarize information, and improve the quality and speed of strategic work.
Ambiguity Management: Bring structure to undefined problems by clarifying objectives, identifying key questions, organizing next steps, and driving work forward with limited direction.
Operational Cadence & Accountability: Help create lightweight systems for tracking projects, decisions, owners, timelines, and follow-ups across strategic initiatives.
Resourceful Execution: Approach new problems with curiosity, judgment, and initiative. Be willing to move fluidly between high-level strategic thinking and detailed execution.

Requirements

What you’ll need

3–5 years of experience in operations, strategy, consulting, business operations, or a similarly analytical/project-based role.
Strong quantitative and analytical skills, with the ability to structure problems, work with data, identify insights, and support strategic decision-making.
Comfort working in Google Sheets or Excel for analysis, modeling, tracking, and reporting.
Strong ability to conduct market research, competitive research, and business analysis using a combination of internal data, external sources, and AI tools.
Comfortable using AI tools to support research, synthesis, analysis, and execution. Excited to experiment with new tools to improve speed and output quality.
Ability to manage multiple workstreams, coordinate across stakeholders, track progress, and ensure follow-through in a fast-paced environment.
Strong written and verbal communication skills, with the ability to synthesize complex information into clear updates, memos, presentations, and recommendations.
Ability to operate effectively when problems are not fully defined. Comfortable asking the right questions, developing structure, and moving work forward without step-by-step instructions.
A “no task too small” attitude with a willingness to pivot between strategic analysis, project coordination, research, and hands-on operational execution.

Benefits

Comp & perks

Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits
401k
Credits for online and in-person fitness classes/gym memberships
Recovery suite at HQ – includes a cold plunge, sauna, and shower

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

quantitative skillsanalytical skillsmarket researchcompetitive analysisbusiness analysisdata analysisproject managementstrategic decision-makingpricing strategypackaging strategy

Soft Skills

communication skillsproblem-solvingambiguity managementresourcefulnesscuriosityinitiativecoordinationsynthesisexecutionadaptability