Prompt Therapy Solutions Inc

Enterprise Billing Success Manager – B2B SaaS

Prompt Therapy Solutions Inc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $140,000 per year

About the role

  • Onboard enterprise billing teams to train their entire RCM staff on billing best practices and support their smooth transition onto the platform
  • Assist sales as needed on the sales cycle for enterprise prospects
  • Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt to enterprise teams, and teams of other sizes as needs arise
  • Have a deep knowledge of Prompt Reporting, Industry Accounting and AR practices, and understanding of Excel and data analysis functions
  • Provide reporting training to teams of all sizes, particularly in the areas of accrual accounting, AR reporting, and RCM KPI data
  • Support client accounting and finance teams in learning to obtain necessary reporting from the Prompt reporting suite
  • Have a deep knowledge of the full revenue cycle and a baseline understanding of the role EDI/ERA plays.
  • Build relationships with enterprise billing teams
  • Understand unique team needs to help configure and develop workflows with their new EMR/PM system
  • Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system
  • Promote customer satisfaction and loyalty by understanding each customer’s unique (and evolving) needs, delivering value, and exceeding expectations
  • Provide guidance and expertise to billing success managers and interdepartmental partners

Requirements

  • Bachelor’s degree in Finance, Accounting, or Business, OR a professional certification (CPA, CFA, or similar); relevant experience may be considered as a substitute.
  • Must have 5+ years in the medical billing industry, PT/OT/SLP experience is strongly desired
  • Must have experience working in or with enterprise sized RCM companies with 100 or more therapists preferably in a success role or RCM leadership role
  • 2-3 years minimum of RCM leadership experience
  • Must have a solid understanding of fundamental accounting concepts
  • Strong technical skills
  • Highly Proficient in MS Excel
  • Understanding and learning software is a passion of yours
  • Possess strong written and verbal communication skills
  • Ready to embrace a fast-paced environment, with occasional requirements to work beyond standard hours
  • Prepared to grow quickly into your role and take on greater responsibilities as needed
  • Able to work independently with minimal direction and oversight
Benefits
  • Competitive salaries
  • Remote/hybrid environment
  • Potential equity compensation for outstanding performance
  • Flexible PTO
  • Company-wide sponsored lunches
  • Company paid disability and life insurance benefits
  • Company paid family and medical leave
  • Medical, dental, and vision insurance benefits
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401k
  • Complimentary subscription to digital fitness classes and wellness content
  • Recovery suite at HQ – includes a cold plunge, sauna, and shower
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
billing best practicesdata analysisaccrual accountingAR reportingRCM KPI datarevenue cycle managementfundamental accounting conceptstechnical skillsExcel
Soft Skills
customer satisfactionrelationship buildingcommunication skillsindependenceadaptabilityteam collaborationproblem-solvingleadershiporganizational skills
Certifications
Bachelor’s degree in FinanceBachelor’s degree in AccountingBachelor’s degree in BusinessCPACFA