Prompt Therapy Solutions Inc

Director of RCM Analytics – Client Success

Prompt Therapy Solutions Inc

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $120,000 - $155,000 per year

Job Level

Lead

About the role

  • The Director of RCM Analytics is responsible for end-to-end operational ownership of client revenue cycle performance across all sites.
  • This role serves as the owner for client setup, system configuration, reporting alignment, and ongoing RCM optimization ensuring every customer is fully operational, structurally sound, and positioned for success from day one.
  • This individual combines deep revenue cycle expertise, advanced analytics capability, and strong operational leadership.
  • Actively monitor performance in real time, identify root-cause operational gaps early, and drive corrective action with internal teams and client leadership when needed.
  • Play a central role in ensuring RCM performance is scalable, measurable, and continuously improving across the organization.
  • Serve as a Prompt product and BI expert ensuring system configurations, automation tools, and reporting environments are fully optimized while interfacing directly with the Product team on feature gaps and enhancement opportunities driven by RCM and enterprise needs.

Requirements

  • Bachelor’s Degree in Business, Analytics, Healthcare Administration, Finance, or related field.
  • 7+ years of experience in revenue cycle operations, healthcare analytics, or performance leadership.
  • Strong working knowledge of claims management, denials, authorizations, AR aging, payer behavior, and workflow optimization.
  • Demonstrated experience building and configuring Business Intelligence (BI) dashboards and reporting environments.
  • Experience implementing operational change across multiple sites or enterprise-level healthcare clients.
  • Proven ability to manage escalations and conduct performance-driven conversations with owners or executive stakeholders.
  • Advanced analytical skills with the ability to translate data into structured operational action.
  • Ability to operate independently with high accountability and cross-functional influence.
Benefits
  • Competitive salaries. Bonus potential with exceptional performance.
  • Remote/hybrid environment
  • Potential equity compensation for outstanding performance
  • Flexible PTO
  • Company-wide sponsored lunches
  • Company paid disability and life insurance benefits
  • Company paid family and medical leave
  • Medical, dental, and vision insurance benefits
  • Discounted pet insurance
  • FSA/DCA and commuter benefits
  • 401k
  • Complimentary subscription to digital fitness classes and wellness content
  • Recovery suite at HQ – includes a cold plunge, sauna, and shower
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
revenue cycle operationshealthcare analyticsclaims managementdenialsauthorizationsAR agingworkflow optimizationBusiness Intelligence (BI) dashboardsreporting environmentsanalytical skills
Soft Skills
operational leadershipperformance-driven conversationscross-functional influenceindependencehigh accountability