Forward Deployed Engineer

Promise

Forward Deployed Software Engineer working with government agencies to integrate payment products. Solving complex challenges and enhancing service delivery to low-income families in need.

Posted 6/11/2026full-timeWashington, D.C. • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $165,000 - $220,000 per yearWebsite

Tech Stack

Tools & technologies

ETLJavaScriptReactSQLTypeScript

About the role

Key responsibilities & impact

Be the bridge: Work directly with utilities and government agencies to integrate Promise’s payment and relief products into their existing systems.
Problem-solve in the wild: Dive into customer environments, untangling complexity and crafting creative technical solutions that actually work in the real world.
Level up the product: Improve Promise’s products -- you will have the first hand context of what works and doesn't, if you see something to build, build it!
Travel occasionally (up to 40% of the time): Join customers on-site to make sure things run smoothly and strengthen our relationships in person.

Requirements

What you’ll need

Engineering chops: 4+ years of experience building and deploying production software, with fluency in environments that require adaptability and fast learning.
Customer instincts: Experience in a customer-facing technical role where you balanced empathy with technical rigor.
Tools of the trade: We use JavaScript / TypeScript, ETL tools, SQL, React – you don’t need to be an expert on any of these! You *do* need to come with a willingness to learn.
Curiosity & grit: You don’t wait for someone to tell you the answer—you explore, experiment, and document so others can follow.
Collaboration: This is a cross-functional role where you will be working across engineering, design, product, delivery, and sales. FDEs work across team boundaries to get things done.

Benefits

Comp & perks

Equity for All: All full-time employees receive stock options to share in our company’s success.
100% Paid Health Coverage: We cover 100% of base medical, dental, and vision insurance plans for employees and their dependents.
Hybrid Work: We collaborate in the office at least four days a week to stay connected and aligned as a team.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JavaScriptTypeScriptETL toolsSQLReactproduction software developmentproblem-solvingtechnical solutionsadaptabilityfast learning

Soft Skills

customer-facingempathycuriositygritcollaborationcross-functional teamworkcommunicationrelationship buildingcreativitydocumentation