Promise

Forward Deployed Engineer

Promise

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $165,000 - $215,000 per year

Job Level

Mid-LevelSenior

Tech Stack

DockerJavaJavaScriptNext.jsNode.jsOraclePostgresReactSQL

About the role

  • Work directly with Promise’s utility and government customers to integrate our Payment Plans and Government products within their existing systems.
  • Have a keen interest in customer success, digging deep into customers’ systems to understand their requirements and resolve their concerns.
  • Work on Promise’s products themselves, building more reliability and automation into the implementation process from start to finish.
  • Align with customers, cross team boundaries to determine scalable solutions, and document implementations for those who follow.
  • Occasional on-site travel to customer locations is required.

Requirements

  • At least 4 years of experience as a software engineer, showcasing experience in building and deploying production software in an environment that is fluid and requires the ability to build rapid context as you go.
  • Customer-facing experience in a similar technical role (post-sales implementation/forward deployed).
  • Experience with technologies like Next.js, NodeJs, React, Java, Docker, and SQL databases (PostgreSQL).
  • Experience working with enterprise Customer Information Systems software like SAP and Oracle is a plus.
  • Occasional on-site travel is required.
  • Must be a US person (US citizen or permanent resident) and must reside in the United States; authorization to work in the United States required.