Inside Sales Specialist

ProMinent North America

Inside Sales Specialist handling inquiries and quotations for ProMinent Fluid Controls products. Maintaining customer relations and contributing to sales goals in a technical environment.

Posted 5/13/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Handle inquiries from CV, Distributors, Representatives and OEM’s regarding the selection, application and/or pricing of the ProMinent Fluid Controls product line.
Compose quotations for various applications and parts.
Communicate routinely with Regional Sales Managers and Corporate Accounts Manager.
Maintain ongoing knowledge of CV/Distributor/Rep activity in assigned Regional Manager Territory.
Interact with MRP controllers & resolve any outstanding issues and/or problems as needed to expedite delivery of orders.
Interact with other departments to assure the timely delivery, service or resolution of complaints.
Field simple technical-related questions.
Obtain and route lead information to the appropriate CV, Distributors and/or Representatives.
Promote and maintain positive customer relations.
Contribute to the success of the Sales Team and meet assigned sales goals.
Assist clients with general basic troubleshooting: pump priming, and wiring.
Make equipment recommendations to clients.
Adhere to company policies and procedures. Punctual attendance. Maintain work area in a neat and organized manner. Accomplish goals, meet deadlines and objectives. Support Client, Company and Team. Maintain company confidentiality. Other duties as required to attain company goals.

Requirements

What you’ll need

Three-five years Inside Sales/Customer Service experience required and/or experience in a technical, mechanical or chemical related field.
High school diploma required with a preference of higher learning either in a sales/marketing discipline or a technical related field.
Experience solving technical-related concepts and/or questions.
Limited travel availability (possibly to attend trade shows, training courses).
Networking, influencing, facilitating, and negotiating skills.
Ability to exercise flexibility, initiative, good judgment and discretion.
Ability to work in a team environment by contributing to the success of the department.
Professional individual. Results driven. Self-directed and self-motivated.
Valid driver’s license.
Proficient in MS Word, Excel, and Outlook.
Strong written and verbal communication, interpersonal, and customer-service skills.
Ability to multi-task and prioritize accordingly.
Ability to work in a fast-paced environment.

Benefits

Comp & perks

Health insurance
Dental
Vision
Short-term disability insurance
Long-term disability insurance
Life insurance
Long-term care insurance
Paid holidays
Paid time off
Credit union membership
401(k)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical troubleshootingpump primingwiringquotation compositionsales goals achievementcustomer serviceinside salesmechanical knowledgechemical knowledgeproblem resolution

Soft Skills

networkinginfluencingfacilitatingnegotiatingflexibilityinitiativegood judgmentdiscretionteam collaborationresults driven

Certifications

valid driver's license