ProMinent North America

Inside Sales

• Handle inquiries from CV, Distributors, Representatives and OEM’s regarding the selection, application and/or pricing of the ProMinent Fluid Controls product line.
• Compose quotations for various applications and parts.
• Communicate routinely with Regional Sales Managers and Corporate Accounts Manager.
• Maintain ongoing knowledge of CV/Distributor/Rep activity in assigned Regional Manager Territory.
• Interact with MRP controllers & resolve any outstanding issues and/or problems as needed to expedite delivery of orders.
• Interact with other departments to assure the timely delivery, service or resolution of complaints.
• Field simple technical-related questions.
• Obtain and route lead information to the appropriate CV, Distributors and/or Representatives.
• Promote and maintain positive customer relations.
• Contribute to the success of the Sales Team and meet assigned sales goals.
• Assist clients with general basic troubleshooting: pump priming, and wiring.
• Make equipment recommendations to clients.
• Adhere to company policies and procedures. Punctual attendance. Maintain work area in a neat and organized manner. Accomplish goals, meet deadlines and objectives. Support Client, Company and Team. Maintain company confidentiality. Other duties as required to attain company goals.

Inside Sales Specialist

Application Engineer

• Address technical questions from consulting engineers, distributors/reps, and end users regarding product applications, system design, pricing and troubleshooting.
• Review consulting engineers’ drawings and specifications and develop quotations for competitive bids.
• Answer design questions and prepare proposals on Engineered (Specialty) products.
• Assume ownership of quotes for follow-up with Sales and to ensure customer requirements for proposal are met including deadlines as outlined by Sales.
• Work with Sales to determine proposal strategies for projects.
• Review and summarize incoming system orders to allow for prompt attention by Project Management.
• Participate in Kickoff meetings and subsequent meetings to ensure PM’s know what was sold.
• Properly organize proposal documents for each project.
• Evaluate third party equipment and its applicable use with engineered systems.
• Gather accurate quotes with timelines to ensure smooth transition when PO arrives.

Applications Engineer

Designer

• Design systems and Manage projects from conception to completion as assigned by Project Engineering Manager
• Create, provide and clearly communicate information with all appropriate departments to complete the drawings/project as originally proposed while minimizing rework
• Review scope with Project Engineering Manager, Design Engineer and Project Managers to maintain project deadlines
• Prepare any "As-Built" documentation and/or drawing files that may be required for project completion
• Review, create and complete submittals and Operating Manuals for various projects
• Adhere to Company policies and procedures
• Punctual attendance
• Maintain work area in a neat and organized manner
• Accomplish goals, meet deadlines and objectives
• Support Client, Company and Team
• Maintains company confidentiality
• Other duties as required to attain company goals

Drafter – Piping CAD Designer

Administrative Assistant

• Provide administrative support to various departments
• Support employee travel planning and logistics
• Coordination of on-site and off-site corporate events, meetings, training, luncheons, and employee activities. This includes travel planning, lunches, restaurant reservations, room set up and general logistics
• Prepare announcements, reports, spreadsheets, and presentations
• Order and manage office supplies and pantry items
• Maintain conference rooms to ensure they are clean, well-stocked, and meeting-ready at all times
• Ensure breakrooms are clean, well-organized, and appropriately stocked
• Support onboarding logistics and new-hire orientation scheduling
• Assist Accounting with posting invoices or other special projects as needed
• Provide order entry coverage in our MRP department during short staffing or backlog situations
• Take photos at on-site employee events and provide them to the Digital Marketing Specialist for social media, employment branding and marketing use
• Adhere to Company policies and procedures
• Punctual attendance
• Maintain work area in a neat and organized manner
• Accomplish goals, meet deadlines and objectives
• Support Client, Company and Team
• Maintains company confidentiality
• Other duties as required to attain company goals