Client Systems Administrator – ECSA

Prominence Advisors

Epic Client Systems Administrator managing installation and support of Epic client applications for healthcare organizations. Collaborating with teams to troubleshoot and maintain system performance.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CitrixDNSVMware

About the role

Key responsibilities & impact

Install, configure, and manage Epic Hyperspace, Epic-specific print services, Interconnect, and related client system components.
Monitor and maintain system performance, availability, and security of Epic applications.
Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access.
Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability.
Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases.
Create and maintain system documentation, standard operating procedures, and configuration records.
Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic.
Participate in disaster recovery planning and testing.
Provide on-call support as needed for production issues.
Ensure compliance with organizational policies, industry standards, and security requirements.

Requirements

What you’ll need

Epic Client Systems Administrator certification
Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
Experience supporting Epic client applications and infrastructure.
Familiarity with Windows Server administration, Active Directory, and Group Policy.
Experience with Citrix, VMware, or similar virtualization technologies.
Strong troubleshooting skills for application and system performance issues.
Understanding of networking fundamentals, including DNS, DHCP, and load balancing.
**Preferred Skills**
Experience with healthcare IT systems and workflows.
Knowledge of scripting and automation (PowerShell, VBScript, etc.).
Prior experience in large enterprise environments with 24/7 clinical operations.
Soft-Skills
Strong problem-solving and analytical skills
Excellent communication skills and ability to collaborate across technical and clinical teams.
Ability to work independently and manage multiple projects simultaneously

Benefits

Comp & perks

Competitive Salaried and Hybrid Compensation Plans
Health Care Plan (Medical, HSAs, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Dependent & Health Savings Accounts
Short Term & Long Term Disability
Paid Time Off (Vacation/Sick & Public Holidays)
Training & Development Fund
Technology Stipends (for Qualifying Roles)
Work From Home
Charitable Giving to Causes You Believe In

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic Hyperspace ManagementSystem Performance MonitoringTroubleshooting Epic ApplicationsNetworking FundamentalsScripting and Automation

Soft Skills

Strong Problem-Solving SkillsExcellent Communication SkillsAbility to Collaborate Across TeamsIndependent Project Management

Certifications

Epic Client Systems Administrator Certification