Epic Research Analyst

Prominence Advisors

Epic Research Analyst working at Prominence, improving healthcare processes and managing complex projects. Join a team focused on innovative solutions for healthcare organizations.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead design, build, and configuration of Epic Research
Strong Epic build experience
Strong analytical, organizational, and problem-solving skills
Works closely with stakeholders and other DTP teams to ensure the Epic system meets the needs of our research community
Excellent verbal and written communication abilities
Capacity to work effectively with both technical and non-technical stakeholders
Assist with Incident queue management in ServiceNow from receiving issues reported by users, to completing required build changes, and following-through with change management, issue resolution with user
Create and maintain comprehensive system build documentation, decision logs to ensure transparency and continuity, tipsheets for end user
Create and maintain test scripts for unit, integration and UAT testing
Execute testing and manage timely resolution of defects, issues, optimization requests

Requirements

What you’ll need

Epic Research certification
Multiple certifications are a welcome with focus on Epic Research, Epic Ambulatory, Epic Beacon, Epic Professional Billing, Epic Hospital Billing, Epic MyChart
Minimum of 4-5 years of hands-on experience as an Epic Analyst, Builder, Technical Specialist, or Consultant in a hospital or integrated healthcare environment REQUIRED
Experience with Epic reporting tools (e.g., Clarity, Caboodle, SlicerDicer) PREFERRED
Experience with ServiceNow ticketing system PREFERRED
In-depth knowledge of clinical or operational workflows in Research Community and related applications PREFERRED
Strong problem-solving and analytical skills
Excellent communication and collaboration skills
Ability to work independently and manage multiple projects simultaneously

Benefits

Comp & perks

Competitive Salaried and Hybrid Compensation Plans
Health Care Plan (Medical, HSAs, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Dependent & Health Savings Accounts
Short Term & Long Term Disability
Paid Time Off (Vacation/Sick & Public Holidays)
Training & Development Fund
Work From Home
Charitable Giving to Causes You Believe In

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Epic ResearchEpic buildEpic reporting toolsClarityCaboodleSlicerDicertest scriptsunit testingintegration testingUAT testing

Soft Skills

analytical skillsorganizational skillsproblem-solving skillsverbal communicationwritten communicationcollaboration skillscapacity to work with stakeholdersindependent workproject management

Certifications

Epic Research certificationEpic Ambulatory certificationEpic Beacon certificationEpic Professional Billing certificationEpic Hospital Billing certificationEpic MyChart certification