Account Manager

• Conduct discovery sessions, identifying pain points, and tailoring service offerings to align with customer goals and Business initiatives
• Generate and close opportunities for the Professional Services team
• Achieving sales metrics to build pipeline
• Coordinate account strategy with Software Sales Account Managers, Functional Consultants, and Leadership
• Create and deliver Proposals/Statement of Work based on compelling service value propositions to executive audiences
• Structure multi-year service agreements, navigating procurement processes, and negotiating terms that balance client needs and business goals
• Utilize Salesforce to manage opportunities through execution close
• Responsible for the scheduling of engagements with Professional Services resources
• Efficiently manage timelines of sales opportunities and project engagements
• Deliver on long-term client value, adoption, and satisfaction throughout all business units.

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