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About the role
Key responsibilities & impact- Support key HR, administrative, and IT coordination processes
- Coordinate onboarding and offboarding processes using established checklists
- Maintain employee and contractor records, including internal directories and org charts
- Assist with basic employee inquiries and route questions to the appropriate contacts
- Track key employee data such as start dates, terminations, and role changes
- Review and track state-level communications and escalate when needed
- Coordinate payment calculations with the Accounting team
- Create and deactivate user accounts based on approved requests
- Manage email distribution lists and aliases
- Provide basic Tier 1 support, including password resets and access troubleshooting, and escalate issues as needed
- Assist with meeting scheduling and administrative coordination
- Maintain shared trackers related to onboarding, offboarding, and access logs
- Coordinate with internal teams and external vendors to support daily operations
- Prepare recurring reports such as open headcounts and departmental headcounts
- Maintain accurate and up-to-date operational data
Requirements
What you’ll need- Strong English communication skills, both written and verbal
- 2+ years of experience in administrative, operations, HR support, or similar roles
- Strong organizational skills and excellent attention to detail
- Experience working with remote teams, preferably U.S.-based
- Comfortable following structured processes and checklists
- Proficiency with Microsoft Office, Google Workspace, and collaboration tools such as Slack or Teams
- Availability to work during EST business hours
- High level of discretion when handling sensitive information
Benefits
Comp & perks- 100% remote contractor opportunity
- Exposure to cross-functional operations across HR, admin, and IT coordination
- Direct collaboration with U.S.-based leadership and external partners
- A structured role with clear processes and strong ownership areas
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR supportadministrative coordinationoperations managementemployee record maintenancedata trackingpayment calculationsuser account managementTier 1 supportreport preparation
Soft Skills
communication skillsorganizational skillsattention to detaildiscretionprocess adherence