Patient Account Analyst II

ProMedica

Patient Account Analyst II resolving hospital and physician billing questions for ProMedica, a not-for-profit healthcare organization. Posting payments, adjustments, and denials while supporting patients remotely.

Posted 8/14/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $31,000 - $57,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in medical billing, registration, and customer service, with a focus on enhancing patient experience and resolving account inquiries effectively.

Highest-signal resume keywords

Medical BillingPatient RegistrationCustomer ServiceAccount ResolutionPayment Posting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical BillingPatient RegistrationPayment PostingAccount AdjustmentsDenial Management

Soft Skills

CommunicationProblem-SolvingInterpersonal Skills

Industry Keywords

Patient ExperienceBillingCollectionsHealthcarePatient Accounts

About the role

Key responsibilities & impact

Answer patient questions about hospital or physician bills
Contact patients about registration, billing, and collection
Post payments, adjustments, and denials to patient accounts
Resolve patient account questions
Enhance the patient experience at ProMedica

Requirements

What you’ll need

High school diploma or equivalent
1 year of experience in medical registration, billing, customer service, or collection
Must reside in an eligible U.S. state; employment is unavailable to residents of California, Colorado, Hawaii, Massachusetts, New Jersey, New York, Oregon, Pennsylvania, Washington, or U.S. territories

Benefits

Comp & perks

Medical coverage effective day one of employment
Dental coverage effective day one of employment
Vision coverage effective day one of employment
Company-paid life insurance
Paid time off
401k retirement plan
Employee assistance program
Other voluntary coverage options
Employee discounts
Flexible benefits
Compensation and programs supporting family, finances, and personal well-being