Inside Sales Specialist

ProMach

Inside Sales Specialist processing sanitary equipment orders for ProMach, a packaging and automation solutions company. Supporting customers and internal teams through accurate, expedited order management and responsive service.

Posted 8/11/2026full-timeNew York • 🇺🇸 United StatesMid-LevelSenior💰 $43,680 - $74,880 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing exceptional customer service and managing the order process efficiently. Proficient in maintaining accurate documentation and utilizing various software tools to enhance customer experience.

Highest-signal resume keywords

Customer Experience ManagementOrder Process OversightMicrosoft Office SuiteERP System ExperienceVendor-Supplied Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Order FulfillmentDocumentation ManagementProcess KnowledgeCustomer Needs AssessmentCancellations Management

Soft Skills

Proactive CommunicationAttention to DetailProblem SolvingTeam Collaboration

Tools & Technologies

WebExERP Systems

Industry Keywords

High School DiplomaE-Verify Eligibility

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Support the internal team by providing a premium customer experience
Exceed customer expectations through accuracy and expediency
Provide a consistent customer experience through thorough knowledge of processes and product lines
Increase knowledge through vendor-supplied and internal training
Oversee the entire order process, including cancellations
Proactively reach out to customers to understand needs or concerns
Fill orders as quickly as possible, evaluating options to ensure customers receive items when needed
Maintain clear documentation to ensure consistent customer attention

Requirements

What you’ll need

High School Diploma or equivalent
Three (3) years or more experience in a similar role
Microsoft Office Suite experience required
WebEx experience preferred
ERP system experience preferred
Eligibility to work in the United States, verified through E-Verify

Benefits

Comp & perks

Potential short-term incentive opportunities
Comprehensive medical/dental/vision programs
Life insurance
Disability insurance
Paid time off programs
Retirement savings plan with a company match
Wellness program
No waiting period for benefits; eligible on the first day of employment
Growth opportunities
Open, communicative work environment
Training, including vendor-supplied and internal training