Regional Manager, Resident Services
Project Access
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $63,000 - $68,000 per year
About the role
- Provides strong leadership for Resident Services Coordinators (RSCs)
- Ensures key initiatives and core services are implemented as outlined in the Program Model and contracts
- Ensures staff have the resources and training necessary to lead a high-performing center
- Oversees resource center budget development
- Partners with other functions to enhance volunteer/internship opportunities at the centers
- Assists in developing and implementing programs
- Refines program performance and assesses center performance and outcomes
- Leads committees and builds relationships in the region
- Participates in Project Access events
- Ensures RSCs adhere to safe practices and regulatory requirements
- Manages coverage for centers as needed
- Conducts quarterly site visits to centers
- Helps staff develop annual budgets and maintain fiscal responsibility
- Provides coaching, guidance, and direction for staff development
Requirements
- Bachelor’s Degree in Social Work, Human Services, or related field
- Minimum of three years management experience; preferably in the nonprofit field
- Experience in supervising programs and program evaluation
- Works effectively in an entrepreneurial, collaborative environment
- Demonstrated supervisory skills with ability to lead a team and achieve results
- Excellent written and verbal communication skills
- Demonstrated relationship-building skills; solid judgment; critical thinking skills
- Strong time management, administrative and organizational skills
- Intermediate skill level with MS Office (Excel, Word, Publisher) and Outlook
- Valid Driver’s License, clean driving record, and current automobile insurance
- CPR & First Aid certified
- Successful completion of background check
Benefits
- Health insurance
- dental insurance
- short-term disability
- term life insurance
- Employee Assistance Program (EAP)
- vision insurance (at 100% employee cost)
- voluntary life insurance (at 100% employee cost)
- pet insurance (at 100% employee cost)
- supplemental benefits (at 100% employee cost)
- Safe Harbor 401(k) with 4% company match
- Paid time off + 14 paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program evaluationbudget developmentprogram implementationfiscal responsibility
Soft Skills
leadershipsupervisory skillsrelationship-buildingcritical thinkingtime managementadministrative skillsorganizational skillscollaborationcommunication skills
Certifications
Bachelor’s DegreeCPR certifiedFirst Aid certifiedvalid Driver’s License