Configuration Analyst

Progyny, Inc.

Configuration Analyst ensuring accurate client benefit setups for Progyny clients. Collaborating across teams to support operational readiness and process improvements.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $77,500 - $82,500 per yearWebsite

About the role

Key responsibilities & impact

Configure and validate client benefit setups, including Benefit Orders, Benefit Products, Member Products, and Member Health Plans.
Execute tasks such as eligibility file configuration and testing, SFTP setup, PCA portal setup, stopgap rule creation, data warehouse integrations and system updates.
Configure new products, carrier integrations, and benefit enhancements as they are introduced.
Ensure clients are fully prepared for go-live by validating claims processing readiness and setup accuracy via audits.
Perform post go-live and post rollover validation, including claims QA and issue remediation.
Support ongoing adjustments related to benefit changes, rollovers, and operational issues.
Partner with Onboarding Managers and Solutions Managers to receive handoffs and execute technical components of new client onboarding and existing client changes.
Collaborate with Product, Engineering, and other cross functional teams to manage technical implementation work and track progress through ticketing systems.
Support plan year rollovers and system updates for existing clients in support of Client Success.
Maintain configuration tools, documentation, and workflows to improve consistency and scalability.
Contribute to process improvements based on retrospectives and operational learnings.
Support operational initiatives related to billing, claims resolution, and implementation process improvements.

Requirements

What you’ll need

Experience in system configuration, operations, implementation, or system support roles.
Strong attention to detail and ability to execute complex setup requirements accurately.
Comfortable working across multiple systems, tools, and cross functional teams.
Ability to manage multiple workstreams and prioritize effectively in a fast-paced environment.
Must be authorized to work in the United States without the need for sponsorship, now or in the future.

Benefits

Comp & perks

Paid family and parental leave
Preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support)
Family and pet care fund
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Benefit Setup ConfigurationEligibility File ConfigurationData Warehouse IntegrationClaims Processing ValidationSFTP SetupPCA Portal SetupBenefit Product ConfigurationClaims QAIssue RemediationProcess Improvement

Soft Skills

Attention to DetailPrioritizationCollaborationAdaptabilityProblem-Solving