Escalation Engineer
Endor Labs
GoSwift
Senior Payments Consultant
ProgressSoft Corporation
full-time
Posted on:
Origin: • 🇴🇲 Oman
Visit company websiteJob Level
Senior
Tech Stack
GoSwift
About the role
- Review and maintain PS-PayHub roadmap updated according to market needs and main payments industry players trend for future services.
- Manage business analysis and requirements definition and detailing role with customers as part of the project execution lifecycle in alignment with the project managers and products owners.
- Attend team meetings including daily standups, planning, reviews, and retrospectives.
- Elicit and gather requirements from multiple sources, such as customer/stakeholders interviews and meetings, documents analysis, and research.
- Identify functional and non-functional requirements and document them in a clear, concise, and complete manner.
- Discuss and negotiate requirements’ details with customers and support the project managers and products owners in getting final requirements detailed document sign off.
- Provide vision and direction to the team and stakeholders throughout the project.
- Analyze the impact of new requirements and changes, providing requirements details and breakdown to Product Owners for efforts’ estimation and needed time for delivery.
- Participate in the software design process with the development team.
- Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments.
- Author high-quality product documentation such as business requirements documents, software requirements specifications, interface specifications, and API contracts.
- Build and prioritize product backlog by populating it with user stories and defining their acceptance criteria.
- Conduct backlog grooming and management, iteration planning, and elaboration of the user stories.
- Verify and approve functional and business readiness of the solution releases based on customer approved and signed detailed requirements and design baseline.
Requirements
- Excellent banking experience with field practicing on payments from both customer experience, operations and end-to-end payment execution lifecycle.
- Excellent in requirements gathering and detailing with customers, organize the requirements and define into stories with product owners for development team.
- Solid knowledge of payments of all types including SWIFT, MI Payments, Cross-Border Corridors and Remittance Management.
- Solid understanding of SWIFT, SWIFT GPI, SWIFT-Go, SWIFT Pre-validation, SWIFT CBPR+, SWIFT APIs and future roadmap of SWIFT to market.
- Knowledge of MI payments in GCC, MENA and other regions is a plus.
- Excellent verbal, written, and interpersonal skills in English.
- Excellent team player, excellent knowledge and requirements transfer to product owners and development engineers.
- Excellent organizational and time management skills.
- Sharp analytical, problem-solving, and research skills.
- Excellent documentation skills for design and stories building and illustrating business requirements in between business and technical teams.
- Have multiple payments related projects implementation with banks, FIs and/or PSPs in MENA region (GCC and tier 1 banks projects are preferred).
- Requirements testing and deliverables acceptance supervision prior to share with business team for testing is essential.
- Background in software development is preferred.
