
Community Engagement Coordinator
Progressive Turnout Project
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $4,200 - $5,460 per month
About the role
- Own the barber/stylist user experience, including clarity of expectations, ease of participation, and a consistent support pathway for questions, issues, and follow-up
- Support the team in building and maintaining the pipeline of participating shops and barber/stylist leaders by ensuring strong outreach materials, follow-up rhythms, and clear handoffs
- Create and maintain practical tools that support implementation (talk tracks, message templates, checklists, FAQs, and troubleshooting guides)
- Train, coach, and support Community Organizers and Communication Support Specialists to deliver a high-quality, consistent experience for barbers/stylists across states
- Coordinate milestone-based planning and readiness (events, civic moments, and activation weeks), ensuring hosts and partners have what they need, and that follow-up stays organized during surges
- Support barber/stylist leadership development, including identifying and supporting Shop Captains and other high-potential leaders within the program
- Collaborate with local partners (democracy/voting rights/advocacy organizations) to strengthen credibility, expand reach, and support activations
- Travel regularly (~1 day per week) to shops and/or partner activations as needed to strengthen relationships and improve program delivery
- Provide regular program updates to the Digital Director, including participant feedback trends, pipeline health, and operational risks
- Participate in end-of-cycle debrief and documentation after Election Day to capture learnings and recommendations for future cycles
Requirements
- You are excellent at designing and managing participant experience in a high-volume program (clear expectations, easy pathways, strong follow-up)
- You can coach and support staff, and create usable tools that improve consistency and reduce confusion
- You are organized and can manage multiple workstreams while staying focused on what improves the barber/stylist experience most
- You communicate clearly and respectfully with community leaders and small business owners
- You have the ability to travel regularly as needed to shops and salons located in the program states
- You are proficient in Google Workspace (Gmail, Drive, Sheets, Docs, etc.)
Benefits
- employer-sponsored insurance
- paid time off
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
coachingsupporting stafforganizational skillscommunicationparticipant experience designmanaging multiple workstreamsrelationship building