Collections Representative

Progressive Leasing

Remote Collections Representative handling collections and providing customer support through calls. A work from home position assisting Glendale, AZ customers with past due accounts.

Posted 7/31/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $17 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on collections, utilizing excellent verbal and written communication abilities. Proficient in managing multiple software applications while providing top-tier support to customers.

Highest-signal resume keywords

Customer Service ExperienceCollections ExperienceVerbal Communication SkillsWritten Communication SkillsComputer Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Impeccable Interpersonal Skills

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Outbound CallsInbound CallsCall Center Environment

About the role

Key responsibilities & impact

Responsible for outbound and inbound calls, collecting on accounts that are past due
Provide top tier support and service to our customers

Requirements

What you’ll need

Customer Service and prior collections experience with impeccable interpersonal skills
Excellent verbal and written communication skills
Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously
Phone experience in a customer service/call center environment
High school diploma or GED equivalent, must also be 18 years or older.

Benefits

Comp & perks

Competitive Compensation
Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
Company Matched 401k
Paid Time Off + Paid Holidays + Paid Volunteer Hours
Employee Resource Groups (Black Inclusion Group, Women in Leadership, PRIDE, Adelante)
Employee Stock Purchase Program
Tuition Reimbursement
Charitable Gift Matching
Job required equipment and services