Support the vision and roadmap for integrated retail products, including dev tools, APIs, SDKs, and plug-ins, ensuring alignment with the Group Product Manager’s strategy
Collaborate with sales, marketing, implementation, and consumer experience teams to gather feedback, prioritize needs, and ensure product initiatives address retailer and partner requirements
Work closely with engineering, design, and analytics teams to document requirements, assist in solving technical challenges, and support iterative product delivery
Research emerging fintech trends and identify opportunities to address unmet retailer integration needs
Partner with sales and account teams to understand retailer integration constraints and help translate them into actionable product requirements
Assist in planning and sprint activities to ensure the timely delivery of product features and enhancements
Help maintain product documentation for APIs, SDKs, and plug-ins, including version histories and backward compatibility notes
Coordinate with vendors and technology partners to enable efficient, scalable integrations for retail clients
Represent the product team in select integration discussions, demos, or partner meetings, under the guidance of the Group Product Manager
Support integration best practices by contributing to presentations, training sessions, and internal or external knowledge-sharing opportunities
Monitor and analyze product performance metrics to provide insights and improvement recommendations
Requirements
2–4 years’ experience working for or with US retailers, or in a related product/technology role
Experience working on products that require technical integration (SDK, plug-in, or API) either in development, support, or coordination
Familiarity with technical systems and APIs, with the ability to translate technical concepts into clear business requirements
Strong collaboration skills, with experience working across sales, engineering, design, and other cross-functional teams
Solid understanding of retail business processes and how technical integrations support them
Ability to balance multiple priorities, adapt to changing business needs, and contribute to fast-paced product delivery cycles
Clear, concise communication skills, both written and verbal, with the ability to present ideas to different audiences
A passion for learning, problem-solving, and delivering products that meet retailer and customer needs
Self-motivated, organized, and comfortable working under guidance while taking initiative to drive tasks forward
Bachelor’s degree in Computer Science, Information Systems, Business, or related field — or equivalent practical experience