Progress

Account Executive

• New Business Development: Prospect, identify, and close new enterprise-level deals with a focus on expanding Data Platform's reach into untapped markets and accounts.
• Collaborative Selling: Partner with sales engineers to ensure a deep understanding of Data Platform's capabilities and how they can address specific business challenges for our customers.
• Customer Success: Build and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and retention.
• Consultative Sales Approach: Understand each customer’s unique business challenges, providing tailored solutions that demonstrate Data Platform’s value in knowledge management, data governance, and operational efficiency.
• Quota Attainment: Consistently meet or exceed assigned sales quotas and KPIs, leveraging a deep understanding of customer needs and Data Platform's product strengths.
• Reporting & Forecasting: Maintain accurate sales forecasts, manage pipelines, and provide regular reporting to sales leadership.

Senior Account Executive – Financial Services

• New Business Development: Prospect, identify, and close new enterprise-level deals with a focus on expanding Data Platform's reach into untapped markets and accounts
• Collaborative Selling: Partner with sales engineers to ensure a deep understanding of Data Platform's capabilities and how they can address specific business challenges for our customers
• Customer Success: Build and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and retention
• Consultative Sales Approach: Understand each customer’s unique business challenges, providing tailored solutions that demonstrate Data Platform’s value in knowledge management, data governance, and operational efficiency
• Quota Attainment: Consistently meet or exceed assigned sales quotas and KPIs, leveraging a deep understanding of customer needs and Data Platform's product strengths
• Reporting & Forecasting: Maintain accurate sales forecasts, manage pipelines, and provide regular reporting to sales leadership

Senior Account Executive – Pharmaceutical Industry Focus

Product Marketing

• Develop and lead GTM strategy for Progress Federal and SLED markets—aligning with business objectives, sales priorities, and compliance requirements
• Create compelling messaging and positioning that articulates how Progress solutions address federal and state government challenges in data modernization, AI enablement, and mission-critical decision support
• Enable the field and partners with tailored value propositions, battlecards, and sales tools optimized for government buyers and procurement cycles
• Collaborate with demand generation and campaigns teams to craft targeted programs, content, and events that resonate with federal decision-makers, systems integrators, and contractors
• Conduct market and competitive analysis to identify trends, whitespace opportunities, and evolving requirements in the federal data and AI ecosystem
• Act as product evangelist—presenting at events, webinars, and customer briefings to elevate Progress’s visibility and thought leadership in the public sector
• Partner with product management to influence roadmap decisions based on market feedback and customer needs within regulated environments

Product Marketing Manager – Federal Solutions

Business Analyst

• Partner with senior business stakeholders to define business problems, objectives, success metrics, and value-based outcomes before solutioning begins.
• Lead discovery efforts for complex, cross-domain initiatives spanning Lead-to-Cash and/or Customer Support processes.
• Shape and influence demand by framing options, tradeoffs, risks, and recommendations.
• Elicit, analyze, and define enterprise-grade business and functional requirements that scale across multiple teams and initiatives.
• Translate business objectives into clear, structured epics, features, user stories, and acceptance criteria.
• Collaborate closely with Product Owners, technical Business Systems Analysts, architects, and engineers to ensure solutions accurately reflect business intent.
• Ensure requirements account for integrations, data flows, downstream impacts, and end-to-end customer lifecycle considerations.
• Guide backlog refinement, sequencing, and dependency management across workstreams.
• Facilitate complex stakeholder workshops, decision forums, and design discussions to drive alignment.
• Communicate decisions, assumptions, tradeoffs, and impacts clearly to business and delivery leadership.
• Support UAT strategy and execution.
• Serve as a mentor and role model for Senior and mid-level Business Analysts.
• Contribute to the definition and continuous improvement of business analysis standards, templates, and ways of working.

Principal Business Analyst – Enterprise Applications

• Partner with business stakeholders to understand objectives, workflows, challenges, and priorities.
• Elicit, analyze, document, and validate business and functional requirements using appropriate formats (e.g., business requirements, epics, features, user stories, acceptance criteria).
• Translate business needs into structured, testable requirements that can be executed by technical teams.
• Collaborate closely with Product Owners, technical Business Systems Analysts, architects, and engineers to clarify requirements and support solution design and configuration.
• Support backlog refinement, prioritization, and dependency management to ensure work is well-defined and ready for delivery.
• Facilitate discovery sessions, workshops, and stakeholder reviews to drive shared understanding and alignment.
• Communicate tradeoffs, dependencies, and impacts related to scope, timeline, and value.
• Manage evolving requirements and ensure alignment throughout the delivery lifecycle.
• Support UAT planning and execution by ensuring requirements and acceptance criteria are clear, testable, and validated.
• Participate in delivery ceremonies as appropriate (e.g., backlog refinement, sprint planning, reviews, retrospectives).

Senior Business Analyst – Enterprise Applications

Full-stack Engineer

• Work with AI models and agents
• Create and orchestrate AI agents
• Engineer prompts
• Evaluate performance and quality of produced results
• Build and maintain RAG workflows
• Build microservices and APIs for AI agents
• Build UI for chat assistants and agents
• Manage end-to-end MLOps/LLMOps, including pipeline automation, continuous deployment, monitoring, model versioning, drift detection
• Deploy and operate AI systems in a Cloud environment
• Stay up to date with emerging AI trends, tools and breakthroughs, ensuring integrating relevant advancements to drive innovation
• Collaborate closely with cross-functional teams (e.g. product managers, legal, etc.) to ensure the alignment of AI-driven solutions with strategic business objectives

Senior Full-Stack Engineer – AI

Backend Engineer

• Drive the Design: Lead the ongoing modernization of our platform while researching, designing, and implementing new features and enhancements that keep our products evolving.
• Write Quality Code: Produce clean, maintainable code following team standards.
• Promote Best Practices: Influence code quality, processes, architecture, and team culture through reviews and collaboration.
• Collaborate Effectively: Drive communication and alignment within your team, while also coordinating with the parallel development team to maintain consistency and shared progress.
• Mentor Others: Support and guide less experienced team members.
• Leverage AI Tools: Use modern AI-assisted development tools to accelerate delivery, improve code quality, and enhance team productivity.

Senior Full-Stack Engineer, .NET

Inside Sales

• Lead & Scale the Digital Assist Organization by developing the Digital Assist Team, setting clear standards for execution, performance, and accountability
• Build scalable operating models to support growing inbound volumes and evolving eCommerce motions
• Provide senior-level oversight of Buy-Now, Trial, and Sales Contact Request flows to ensure operational excellence and consistent customer experience
• Track DAT KPIs and deliver weekly pacing updates against targets, clearly calling out risks, trends, and corrective actions
• Monitor no-touch metrics to confirm Buy-Now and Trial motions are functioning as designed and producing expected outcomes
• Serve as the Cross-Functional Owner for Inbound Sales, partnering with Marketing, eCommerce Product Manager, and Engineering teams
• Establish disciplined reporting, forecasting, and KPI review cadences for inbound performance
• Promote a culture of experimentation, continuous improvement, and ownership

Senior Manager, Inside Sales – ShareFile Digital Asset Team

Consultant

• Lead discovery, architecture design, and delivery of LoadMaster deployments across physical, virtual, cloud (AWS/Azure/GCP), and containerized environments
• Install, configure, and tune Layer 4/7 load balancing, SSL/TLS offload, content switching, health checking, session persistence, and high availability (HA)
• Implement and optimize security features including Web Application Firewall (WAF), authentication/SSO integrations (SAML/OAuth/OpenID Connect), and DDoS mitigation
• Design global traffic distribution using GSLB, DNS, and edge services; plan failover and disaster recovery scenarios
• Perform migration projects from competitive ADCs (e.g., F5, Citrix, NGINX) to LoadMaster, including cutover planning and rollback strategies
• Develop implementation plans, runbooks, and as-built documentation; hand over to operations with training and best practices
• Execute performance benchmarking and capacity planning; analyze telemetry to recommend improvements
• Advise customers on PCI DSS and other compliance considerations related to application delivery and security controls
• Contribute to reusable accelerators (templates, scripts, automations), and mentor junior consultants
• Identify expansion opportunities and collaborate with account teams on statements of work (SOWs)

Senior Consultant – LoadMaster

• Partner closely with internal non-engineering teams to understand operational workflows, pain points, and improvement opportunities
• Design, develop, and deploy AI agents tailored to specific operational use cases, ensuring solutions are user-friendly and effectively address team needs
• Provide technical guidance and training to non-engineering staff on the use and capabilities of AI agents
• Collaborate with stakeholders to gather feedback, iterate on solutions, and measure impact on operational efficiency
• Document processes, best practices, and troubleshooting guides to support ongoing adoption and maintenance of AI-driven solutions
• Stay current with advances in AI and automation, proactively identifying new opportunities to enhance internal operations

Senior Software Engineer – AI

Account Manager

• Contact clients about their renewal plans
• Coordinate renewal tasks with internal teams, including: Account Management, Finance and Legal
• Collect and prepare data related to customer’s existing contract and product usage
• Support Account Management by identifying upsell / cross-sell opportunities
• Perform post renewal tasks such as booking orders, and maintain accurate records of renewal opportunities and contract records