Enterprise Account Manager

Progress

Enterprise Account Manager selling AI-powered solutions to enterprises at Progress. Focused on driving growth, managing complex sales cycles, and collaborating with senior stakeholders.

Posted 6/16/2026full-timeBurlington • Massachusetts, North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $93,000 - $108,150 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own a portfolio of enterprise prospects and customers, driving both new business acquisition and expansion opportunities
Manage complex sales cycles from initial engagement through contract negotiation and close
Develop relationships with senior business and technical stakeholders, including CIOs, Heads of AI, Digital Transformation leaders, and business executives
Achieve monthly and quarterly revenue targets across inbound and expansion pipeline opportunities
Maintain accurate forecasting, opportunity progression, and pipeline management within CRM systems
Engage with organizations evaluating enterprise AI initiatives and identify high-value use cases for Agentic RAG
Conduct consultative discovery conversations to understand business objectives, knowledge challenges, and strategic priorities
Deliver compelling demonstrations showcasing how AI-powered experiences can drive measurable business outcomes
Position advanced capabilities and emerging use cases that align with customers' digital transformation initiatives
Help customers navigate organizational and technical considerations associated with AI adoption
Respond rapidly to inbound interest generated through marketing campaigns, product trials, and demo requests
Monitor user engagement signals and proactively engage high-intent prospects demonstrating strong buying indicators
Accelerate evaluation processes by removing technical, organizational, or process barriers to adoption
Partner closely with Solutions Engineers and Customer Success teams to optimize conversion and customer outcomes
Identify growth opportunities within existing customers based on evolving business needs and product adoption trends
Lead conversations around additional use cases, expanded deployments, and enterprise-wide adoption strategies
Collaborate with Customer Success to maximize customer value realization and long-term partnership growth
Position complementary solutions and higher-value offerings that support broader AI initiatives
Gather competitive intelligence and market insights from customer interactions
Provide direct feedback to Product Management on emerging customer requirements and market opportunities
Partner with Marketing to refine messaging, positioning, and go-to-market strategies
Help define repeatable sales motions, success stories, and best practices that will shape the future growth of the business
Contribute to building and scaling a category-defining AI business within Progress

Requirements

What you’ll need

5+ years of full-cycle SaaS sales experience, with a strong preference for backgrounds in AI, Data & Analytics, Enterprise Software, Cloud, or Platform technologies
Demonstrated success selling into mid-market and enterprise organizations, navigating complex buying processes and multiple stakeholders
Experience engaging executive audiences and translating technical capabilities into business outcomes
Proven ability to uncover customer challenges through a consultative selling approach rather than transactional selling techniques
Experience working in both direct sales environments and partner-led motions
Strong business acumen with the ability to understand customer priorities and develop strategic account plans
Analytical mindset with the ability to interpret product usage patterns and buying signals
Proficiency with CRM platforms (Salesforce preferred) and modern sales engagement tools
Excellent written and verbal communication skills, with the ability to engage both technical and business audiences
A builder mentality, comfort operating in evolving environments, and enthusiasm for helping define new go-to-market motions

Benefits

Comp & perks

Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
Tuition Reimbursement program
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays
A variety of leave plans, including Parental Leave
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SaaS salesconsultative sellingaccount planningpipeline managementforecastingbusiness outcomesAI adoptiondata analyticsenterprise softwarecloud technologies

Soft Skills

business acumenanalytical mindsetcommunication skillsrelationship buildingstrategic thinkingproblem-solvingcollaborationadaptabilitycustomer engagementnegotiation