Partner with customer executives, business owners, and technology leaders to define AI adoption objectives, success metrics, and measurable ROI
Lead strategic conversations that connect platform capabilities to real business outcomes—efficiency, cost reduction, risk mitigation, quality improvement, or revenue growth
Serve as a trusted advisor on AI governance, data readiness, change management, and operationalization
Identify expansion opportunities and new use cases by deeply understanding customer business models, workflows, and technology ecosystems
Own the post-sales technical relationship, guiding customers through onboarding, integration, and deployment of the Progress RAG (Retrieval-Augmented Generation) platform
Design and architect scalable implementations aligned with customer security requirements, data architecture, and long-term growth plans
Lead hands-on deployment efforts, including API integrations, data flow design, cloud configuration, and environment readiness
Document solution architectures, integration patterns, and deployment best practices to enable repeatable customer success

Requirements

2+ years at a major consulting firm’s technology or software practice (Deloitte, PwC, EY, KPMG strongly preferred) or equivalent experience
Strong consulting fundamentals: structured problem-solving, executive communication, stakeholder management, and storytelling with data
Demonstrated ability to translate business objectives into technical requirements—and vice versa
Hands-on experience with enterprise software deployment, system integrations, APIs, data pipelines, or cloud platforms
Working knowledge of Python or JavaScript; ability to troubleshoot and contribute to customer-side implementation work
Comfort discussing architecture concepts such as scalability, performance, data ingestion, and security
Experience with Kubernetes is a plus; strong willingness to learn is essential
Proven ability to manage senior stakeholders and influence both technical and business audiences
Experience proactively managing customer health, identifying risks, and driving resolution
High ownership mentality with the ability to operate autonomously in a fast-growing environment
Experience using CRM tools (Salesforce preferred)
Willingness to travel up to ~10%

Benefits

Medical, dental, vision, life & disability insurance
Financial benefits including 401(k) retirement savings plan
Tuition Reimbursement program
Additional voluntary benefits such as crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
Competitive salary, uncapped commission, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays
A variety of leave plans, including Parental Leave
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonJavaScriptAPI integrationsdata flow designcloud configurationdata pipelinesenterprise software deploymentsystem integrationsKubernetessolution architecture

Soft Skills

structured problem-solvingexecutive communicationstakeholder managementstorytelling with datacustomer health managementrisk identificationinfluencehigh ownership mentalityautonomywillingness to learn