Progress

Senior Manager, AI Agent Tools

Progress

full-time

Posted on:

Location: 🇧🇬 Bulgaria

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Partner with other functions on product strategy and roadmap for observability/AI-driven developer tooling
  • Lead two teams, including hiring, coaching, performance, and career growth
  • Work on launching and scaling products/features that drive adoption, retention, and revenue; set and track OKRs/KPIs
  • Bridge product and engineering with clear technical judgment; guide architecture/quality trade-offs
  • Partner with PM, Sales, Marketing, and Support on pricing, packaging, GTM, and product positioning
  • Use customer insight and data to prioritize, validate, and iterate quickly in fast-paced environments
  • Influence executive and cross-functional stakeholders; align teams around a clear vision and outcomes
  • Foster a culture of experimentation, learning, and continuous delivery
  • Shape hiring, technical direction, and product strategy for the Agent Observability Platform

Requirements

  • 5+ years in people management with direct experience in engineering, product management for enterprise software, developer tools, or cloud platforms
  • Proven track record launching and scaling software products in high-growth settings
  • Strong technical foundation (e.g., led product launches, founded a startup, or built greenfield initiatives)
  • Deep understanding of observability practices (monitoring, logging, distributed tracing) and modern cloud tech
  • Experience with AI/ML or AIOps (bonus: LLM monitoring/evaluation, frameworks like LangChain, open-source tooling)
  • Skilled at leading and mentoring teams; capable of managing managers and multiple cross-functional initiatives
  • Business acumen across market research, pricing, business cases, and GTM execution
  • Excellent communication—able to simplify complex concepts for execs, customers, and engineers
  • Entrepreneurial mindset with a history of finding product-market fit in developer tooling
  • Thought leadership in observability/AI or strong ties in the developer community (beneficial)