Progress

Senior Technical Program Manager – ShareFile

Progress

full-time

Posted on:

Location Type: Hybrid

Location: Raleigh • North Carolina • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $112,710 - $139,230 per year

Job Level

Senior

Tech Stack

CloudSDLC

About the role

  • Lead high-impact cross-functional programs of varying size and complexity using Agile, hybrid, or traditional program management approaches
  • Own the end-to-end product lifecycle, including release readiness, rollout coordination, customer communication, and end-of-life planning
  • Coordinate responses to high-priority product issues, security alerts, and incidents—working closely with Engineering, Security, Support, and Product teams to ensure timely resolution
  • Partner with stakeholders across Engineering, Product Management, Security, Legal, Finance, Sales Operations, and Marketing to ensure alignment, clarity, and execution consistency
  • Collaborate with engineering teams on secure SDLC practices for both on-premises and cloud SaaS offerings, identifying opportunities for process improvements
  • Develop program documentation, including lifecycle process guides, security alert workflows, EOL playbooks, and cross-team communication standards
  • Drive continuous improvement, evaluating existing processes and introducing enhancements that improve efficiency, quality, and transparency
  • Anticipate risks, facilitate decisions, and remove blockers, ensuring teams stay focused on delivering measurable outcomes
  • Foster a culture of accountability, collaboration, and operational excellence across teams and programs

Requirements

  • 7+ years of hands-on experience in program management, technical program management, or a related role within a software or cloud-based organization
  • Strong experience managing secure, compliance-sensitive, or enterprise-grade software products
  • Demonstrated expertise with SDLC, secure development practices, and product lifecycle management
  • Proven ability to lead cross-functional initiatives and drive outcomes in complex organizational environments
  • Experience coordinating across Engineering, Product, Security, and customer-facing teams
  • Strong grounding in process development, documentation, and operational standardization
  • Ability to analyze complex issues, synthesize options, influence stakeholders, and drive strategic decisions
  • Excellent communication skills, both written and verbal—capable of presenting to both technical and business audiences
  • Highly organized, detail-oriented, and effective at prioritizing in fast-moving environments
  • Experience working in globally distributed teams is a plus
  • Background with file sharing, customized workflows, or platform building initiatives is a bonus
Benefits
  • Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
  • Tuition Reimbursement program
  • Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
  • Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
  • Flexible paid vacation time, paid day off for your birthday, and company holidays
  • A variety of leave plans, including Parental Leave
  • Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementtechnical program managementSDLCsecure development practicesproduct lifecycle managementprocess developmentdocumentationoperational standardizationcloud SaaScompliance-sensitive software
Soft skills
leadershipcollaborationcommunicationorganizational skillsdetail-orientedprioritizationanalytical skillsinfluencing stakeholdersrisk managementcontinuous improvement