CRM Data Ops Team Leader
Progress
full-time
Posted on:
Location Type: Hybrid
Location: Sofia • 🇧🇬 Bulgaria
Visit company websiteJob Level
Senior
About the role
- Lead and develop a growing CRM Data Operations team.
- Govern data quality across Accounts, Contacts, and Sales Coverage in Salesforce.
- Manage hierarchies, ownership logic, and territory alignment.
- Oversee enrichment, completeness, and duplicate remediation.
- Build and maintain data standards, dictionaries, and governance workflows.
- Partner with cross-functional teams to support GTM planning and AI-ready data.
Requirements
- 5+ years in CRM data operations, Salesforce administration, or Sales Ops.
- Strong understanding of Salesforce data architecture (Accounts, Contacts, Coverage).
- Experiance in building CRM data governance E2E frameworks.
- Experience with enrichment tools (Leadspace, ZoomInfo) and dedupe workflows.
- Ability to lead teams and drive cross-functional collaboration.
- Detail-oriented problem-solver with strong communication skills.
- Experience in multi-product environments is a plus.
Benefits
- Employee Stock Purchase Plan Enrollment.
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours.
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM data operationsSalesforce administrationSales OpsSalesforce data architectureCRM data governance frameworksenrichment toolsdedupe workflowsdata quality managementdata standardsdata governance workflows
Soft skills
leadershipcross-functional collaborationdetail-orientedproblem-solvingcommunication