Director

• Provides operational analysis, guidance, subject matter expertise, training and follow-up needed to achieve the MSA and company goals
• Assists in establishing policies, processes, procedures and standards for Service and Turns
• Provides support to the Regional Director/VP and helps establish the strategic direction of company goals, initiatives and processes
• Ensures that appropriate and consistent business requirements are established and met within the group
• Plays a critical role in the roll-out and training of policies and procedures for the company
• Optimizes performance and results as the Subject Matter Expert for all RTS related operations
• Identifies Best Practices and promotes a culture of innovation to improve processes/procedures, while recognizing and rewarding top performance
• Guides the market RTS personnel to reduce volume and timelines of homes in down status

Regional Service Director

Managing Director, Construction

Director, Data, Apps & Analytics

Director, Innovation

Director, Market Strategy – Understanding

Regional Business Director – Electrophysiology