Business Analyst

• As a Sr. Business Analyst you’ll work to support multiple facets of the organization.
• The first focus of this role will be to support the Risk function, evaluating resident screening practices and resident performance.
• After acclimating to the role, responsibilities will then span across other areas of the business such as Operations and Revenue teams.
• You’ll leverage your analyses to identify opportunities to maximize occupancy while minimizing credit losses, and reducing costs to serve overall.
• In this role you will collaborate cross-functionally with stakeholders and directly influence strategy development, execution and outcomes.
• Develops a deep and cross-functional understanding of resident screening (i.e. product, operations, policy design)
• Uses SQL to gather data from data warehouses and business intelligence tools
• Performs ad-hoc data analyses to detect performance patterns and trends, make projections, and optimize tradeoffs; interprets and uses findings to recommend improvements to resident screening policy intent and process
• Performs root cause analyses to understand the drivers of resident screening and occupancy outcomes (i.e. KPI Monitoring/Ownership)
• Prepares presentations/decks that are shared with an executive audience
• Continuously and proactively identifies opportunities to improve data and process integrity; works closely with the Data Quality and Operations teams to recommend changes to data capture and source systems that improve data.

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