ProductPlan

Solutions Engineer

• Craft value-based presentations that address customer business problems and accelerate the adoption of the ProductPlan platform
• Participate in technical demonstrations and coordinate multiple technical resources
• Work with the Sales team to close new business by addressing prospects’ technical challenges
• Enable new Sales team members for success and transforming them into ProductPlan experts through training and support
• Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones
• Own pre-sales technical support of prospects and partners from initial contact through product demonstration and close
• Gather and communicate customer and partner feedback to Product and Engineering teams to influence roadmap and usability improvements
• Collaborate with Marketing to support webinars, content development, and outbound messaging with solution-focused insights
• Develop and refine internal resources, demo environments, and best practices to ensure consistent, high-quality pre-sales experiences
• Own all security related items

Senior Solutions Consultant