Productive Playhouse

Dutch Transcription Team Manager

Productive Playhouse

contract

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Regular and prompt communication in English
  • Monitoring team progress and performance, while ensuring timely project completion
  • Providing invoices and invoicing summaries
  • Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
  • Administering and grading language verification tests, as well as revising and enhancing tests as needed
  • Training and providing support for transcribers
  • During downtime, utilize the company transcription program to transcribe alongside transcribers to help the progression of the project
  • Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc
  • Participate in data validation tasks. Data Validation is a mandatory task for Division Managers that involves 'scrubbing' (quickly reviewing) new audio files before the transcription phase begins. The goal is to confirm two main points: Language Match: Ensure the audio language is correct as per the client's request. Audio Quality : Verify that the audio quality is clear enough to be transcribed.

Requirements

  • Full proficiency in the Dutch language (ISO : nl_nl )
  • This project requires participants to have their own computer
  • Professional work experience in Linguistics, Translation, Transcription, or localization, strongly preferred
  • Proficiency in computer and internet skills
  • Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
  • Strong grammar, orthography, and punctuation skills; a proficiency test will be required
  • Responsive with timely email access
  • Effective web search skills
  • Ability to onboard within two weeks
  • Preferred: experience using Upwork
  • English Assessment is required
Benefits
  • Ability to work remotely
  • Flexible schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
transcriptionlanguage verificationdata validationgrammarorthographypunctuationweb search skillscomputer skillsinternet skillsonboarding
Soft Skills
communicationteam monitoringtrainingsupporttroubleshootingresponsivenessproject managementproblem-solvingadaptabilityattention to detail