Productive Playhouse

Transcription Team Manager – Mandarin Chinese, Simplified

Productive Playhouse

contract

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Regular and prompt communication in English
  • Monitoring team progress and performance, while ensuring timely project completion
  • Providing invoices and invoicing summaries
  • Assist in hiring and onboarding transcribers, while following company-established onboarding procedures
  • Administering and grading language verification tests, as well as revising and enhancing tests as needed
  • Training and providing support for transcribers
  • During down time, utilize company transcription program to transcribe alongside transcribers to help progression of project
  • Troubleshoot alongside Team Services Manager and department Operations Coordinator to resolve any issues reported by transcribers during their work, such as bad data, technical issues, etc

Requirements

  • Full proficiency in the Mandarin Chinese (Simplified) language (ISO: cmn_Hans_CN )
  • Professional work experience in Linguistics, Translation, Transcription or localization, strongly preferred
  • Proficiency in computer and internet skills
  • Competency on both MAC and PC platforms, Microsoft Applications, and G Suite
  • Strong grammar, orthography, and punctuation skills; a proficiency test will be required
  • Responsive with timely email access
  • Effective web search skills
  • Ability to onboard within two weeks
  • Preferred, experience using Upwork
  • Working across time zones
  • We value timely communication and effective collaboration, especially across time zones. While this role offers flexibility, contractors are expected to maintain professional responsiveness to project-related messages and updates. Open and proactive communication supports smooth workflows and helps ensure project success.