Director of Product and Technology Operations

Procurement Partners

Director of Product and Technology Operations managing operational aspects for tech teams in healthcare software company. Focusing on process optimization, tooling, and cross-functional alignment.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Define, deploy, and scale standard operating procedures (SOPs) for the end-to-end product development lifecycle (PDLC) and AI development lifecycle (AIDLC)
Implement Agile, Scrum, or Kanban frameworks that align engineering sprints with the product roadmap.
Streamline cross-functional workflows between Product, Engineering, Design, QA, and commercial teams (Sales, Customer Success, Marketing).
Own and optimize the product and technology tech stack (e.g., Jira, Confluence, Miro, Figma, Kiro, etc.).
Establish strict governance for how tools are used to ensure accurate documentation, a single source of truth roadmap data, and clean engineering backlogs.
Manage vendor relationships, software licenses, and budgetary allocations for internal development tools.
Establish and monitor key performance indicators (KPIs) and metrics for organizational health (e.g., sprint velocity, feature adoption, release quality, net promoter score, time-to-market).
Build and maintain operational dashboards to give executives, product leaders, and engineering managers real-time visibility into pipeline health and resource allocation.
Champion data-informed decision-making across the technical organization.
Manage the operating cadence for the product and tech organizations, including quarterly business reviews (QBRs), launch readiness alignment, and strategic planning cycles.
Enforce the creation of technical updates into clear, high-level roadmaps and release communications for non-technical stakeholders and executive leadership.
Act as the primary operational liaison for external-facing teams to ensure seamless go-to-market (GTM) rollout of new features.

Requirements

What you’ll need

7+ years of experience in product operations, technology operations, technical program management (TPM), or software product management.
Proven track record in B2B SaaS, enterprise technology, or high-growth software development environments.
Healthcare experience preferred.
Demonstrated success scaling a product/engineering organization (e.g., expanding from 30 to 200+ engineers or managing multi-regional global capability centers).

Benefits

Comp & perks

Health insurance
Professional development opportunities
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AgileScrumKanbanproduct development lifecycleAI development lifecyclekey performance indicatorsmetricsoperational dashboardsdata-informed decision-makingtechnical program management

Soft Skills

cross-functional collaborationvendor managementbudget managementstrategic planningcommunicationleadershiporganizational healthgovernancedocumentationstakeholder management