PROCEPT BioRobotics

Contracts Analyst

PROCEPT BioRobotics

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $87,000 - $109,000 per year

About the role

  • Draft new contacts and amendments and related customer documentation to provide for timely contract execution and fulfillment in accordance with company policies, legal requirements, and customer specifications.
  • Serve as the single point of contact for internal and external Customers regarding sales contract activities including but not limited to negotiation.
  • Work within Salesforce CPQ to assist Field Sales through the configuration, pricing, and quoting processes.
  • Establish and maintain relationships with Field Sales, Legal, Finance, Marketing, Regulatory and R&D stakeholders to collaborate on contract details and ensure compliance.
  • Manage record-keeping for contract-related correspondence and documentation; compile and analyze data about contracts to ensure accurate adherence to terms.
  • Advise management of contractual rights and obligations, and recognize and communicate upselling opportunities.
  • Prioritize workflow to manage multiple responsibilities and processes in a fast-paced environment.
  • Process Improvement to enable scalable growth.
  • Manage, review and track warranty and service agreement status.
  • Maintain a flexible schedule to support global customer base and high-volume sales support activities as needed.
  • Provide support functions not detailed herein as deemed necessary by Manager.
  • Maintains trained status for, and complies with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
  • Understands and adheres to the PROCEPT BioRobotics EHS Policy.

Requirements

  • BA/BS preferred or equivalent combination of experience/education.
  • 3-5 years of combined relevant experience with Contract Administration and Customer Service/Sales Support.
  • Organized, extremely detailed, able to perform under pressure and meet tight deadlines.
  • Ability to communicate in a clear, concise, and professional manner often in stressful situations.
  • Ability to raise issues proactively and in a timely manner, as well as propose solutions.
  • Strong computer knowledge including MS Office applications.
  • Understanding of sales and service processes and experience with CRM systems, ideally Salesforce.
Benefits
  • PROCEPT’s health and wellness benefits for employees are second to none in the industry.
  • Comprehensive benefits package that includes full medical coverage.
  • Wellness programs.
  • On-site gym.
  • 401(k) plan with employer match.
  • Short-term and long-term disability coverage.
  • Basic life insurance.
  • Wellbeing benefits.
  • Flexible or paid time off.
  • Paid parental leave.
  • Paid holidays.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract administrationdata analysisprocess improvementsales supportcustomer documentationnegotiationrecord-keepingupselling
Soft Skills
organizational skillsattention to detailability to perform under pressureclear communicationproactive problem-solving
Certifications
BA/BS degree