Customer Service Representative – Biomed Parts

Probo Medical

Customer Service Representative responsible for customer inquiries and support for Probo Medical. Engaging with professionals to improve access to quality healthcare products and services.

Posted 4/24/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provides the key interface between the customer and company.
Communicates clearly, concisely, and accurately by phone and electronically.
Addresses incoming inquiries and qualify customers’ needs.
Processing orders and order confirmations, creating and following up on quotations, providing order delivery information, offering cost-saving alternatives and/or related products if available, problem solving, addressing customer complaints, answering general inquiries.
Assists other departments as needed.
Maintains working knowledge of customer support policies and processes.
Always maintains customer focus and provides solutions to customer needs.
Follows customer support processes and completes tasks with a high degree of accuracy.
Maintains superior product knowledge.
Meets/exceeds individual and departmental goals.
Works effectively with other departments to meet customer needs.
Engage team members to maintain customer support expectations.
Maintains professional working relationships with customers, colleagues, suppliers and management.

Requirements

What you’ll need

High school diploma or equivalent is required.
Three or more years of experience in customer service experience.
Ability to maintain high energy within a self-directed environment.
Ability to work in a fast-paced environment and successfully multi-task with shifting priorities.
Excellent communication skills.
Previous working knowledge of customer support processes and practices.
Familiarity of soft sales techniques and practices.
Ability to accept and adapt to change in a positive manner.
Proficiency with computers and relevant software applications, including Microsoft Office.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Probo Medical Website LinkedIn All Job Openings 501 - 1000 employees 🤝 B2B 🔧 Hardware B2B
Hardware Probo Medical is a global provider of diagnostic medical imaging equipment, parts, refurbishing, rentals, repair, training and related services. The company supplies new and refurbished ultrasound, MRI, CT, X-ray, nuclear medicine/PET systems and monitoring devices, performs ISO 13485-certified repairs and refurbishing with warranties, and offers equipment financing, rentals, field service, and training to hospitals, clinics, imaging centers and veterinary customers. Customer Service Representative – Biomed Parts 🔥 0 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provides the key interface between the customer and company.
Communicates clearly, concisely, and accurately by phone and electronically.
Addresses incoming inquiries and qualify customers’ needs.
Processing orders and order confirmations, creating and following up on quotations, providing order delivery information, offering cost-saving alternatives and/or related products if available, problem solving, addressing customer complaints, answering general inquiries.
Assists other departments as needed.
Maintains working knowledge of customer support policies and processes.
Always maintains customer focus and provides solutions to customer needs.
Follows customer support processes and completes tasks with a high degree of accuracy.
Maintains superior product knowledge.
Meets/exceeds individual and departmental goals.
Works effectively with other departments to meet customer needs.
Engage team members to maintain customer support expectations.
Maintains professional working relationships with customers, colleagues, suppliers and management. 🎯 Requirements
High school diploma or equivalent is required.
Three or more years of experience in customer service experience.
Ability to maintain high energy within a self-directed environment.
Ability to work in a fast-paced environment and successfully multi-task with shifting priorities.
Excellent communication skills.
Previous working knowledge of customer support processes and practices.
Familiarity of soft sales techniques and practices.
Ability to accept and adapt to change in a positive manner.
Proficiency with computers and relevant software applications, including Microsoft Office. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Consultant – Customer Support 🔥 1 hour ago Western Computer 51 - 200 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings BC Sr. Consultant assessing customer needs and configuring Dynamics 365 BC to meet those needs. Training end-users and providing ongoing support for optimized performance in a fully remote capacity. 🇺🇸 United States – Remote 💵 $130k - $150k / year ⏰ Full Time 🟠 Senior 💝 Customer Support Patient Customer Service and Collection Specialist 🔥 1 hour ago Solaris Health 1001 - 5000 ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Patient Customer Service and Collections Specialist responsible for billing inquiries and payment resolutions at Solaris Health Holdings. Providing clear communication and accurate customer service for patient accounts. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Patient Customer Service and Collection Specialist 🔥 1 hour ago Solaris Health 1001 - 5000 ⚕️ Healthcare Insurance 🧬 Biotechnology Website LinkedIn All Job Openings Patient Customer Service and Collections Specialist at Solaris Health Holdings. Responsible for patient billing inquiries and collecting outstanding balances without weekends, evenings, or holidays. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Support Specialist 🔥 2 hours ago F.A. Davis 201 - 500 📚 Education Website LinkedIn All Job Openings Customer Support Specialist maintaining service standards while aiding customers in nursing and health sciences publishing. Responsibilities include managing orders and communications effectively. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support Senior Customer Experience Advocate 🔥 5 hours ago Avenu Insights & Analytics 501 - 1000 🏛️ Government 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings Senior Customer Experience Advocate managing relationships with high-profile clients. Focused on proactive engagement, escalation management, and metrics tracking to ensure client satisfaction. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer service experiencesoft sales techniquesorder processingquotation creationproblem solvingcustomer support processesproduct knowledge

Soft Skills

communication skillscustomer focusteam collaborationadaptabilitymulti-taskingself-directedprofessional relationshipshigh energy

Certifications

high school diploma or equivalent