Probe

PSP Account Manager

Probe

full-time

Posted on:

Location Type: Hybrid

Location: Gzira • Malta

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Job Level

Junior

About the role

  • Oversee and coordinate PSP onboarding: manage end-to-end process (initial contact to go-live)
  • Coordinate KYB/Due Diligence/contracts with Legal/Compliance
  • Manage stakeholder communication, ensure timely document collection/verification, and support technical/operational setup.
  • Manage the administrative aspects of PSP integrations, including maintaining an updated database of agreements, terms (commercial, fees, SLAs, termination)
  • Track contract statuses, renewals, and obligations
  • Ensure comprehensive documentation and internal visibility of all PSP data
  • Cultivate strong PSP relationships by serving as the main contact (with Head of Payment Product)
  • Conduct market research to identify new and alternative PSPs and payment methods aligned with company strategy
  • Coordinate, monitor, and evaluate campaign briefings to promote payment methods in cooperation with CRM and Operational teams

Requirements

  • 1–2 years of experience in Payments and/or Fraud within iGaming or a related industry
  • Strong communication and stakeholder management skills
  • High attention to detail and strong organisational skills
  • Proactive, self-motivated, and able to work independently in a fast-paced environment
  • Ability to manage multiple tasks, stakeholders, and deadlines simultaneously
  • Familiarity with PSP platforms and payment flows is considered an asset.
Benefits
  • Private Hospital and Clinic Health Insurance.
  • Funding for training and self-development.
  • Company taxi for work-related events.
  • Team outings and company events.
  • 6 weeks per year working from abroad.
  • 1 day of Birthday leave.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillsstakeholder management skillshigh attention to detailstrong organisational skillsproactiveself-motivatedability to manage multiple tasksability to work independentlyability to meet deadlines