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About the role
Key responsibilities & impact- Design and execute test plans, test cases, and test data based on requirements
- Perform functional, non-functional, and regression testing across software releases
- Use proprietary tools to validate conversational flows and confirm AI responses meet expected standards
- Log, track, and manage defects through to resolution
- Maintain accurate testing documentation and contribute to process improvement
- Work closely with cross-functional teams to support smooth, timely, and high-quality releases
- Help strengthen testing standards, procedures, and best practices across the function
- Uphold a culture of respect, fairness, safety, privacy, and compliance in all interactions and work practices
Requirements
What you’ll need- Bachelor’s degree in computer science, IT, Engineering, or a related technical field
- 3+ years of experience in software testing
- Hands-on experience in manual testing
- Experience with test management tools such as Jira and Zephyr
- Exposure to automated testing tools
- Strong understanding of software development methodologies
- Excellent analytical thinking, problem-solving ability, and attention to detail
- Strong communication skills and the ability to work both independently and as part of a team
- Experience with Speech Recognition, Voice Biometrics, or Conversational AI is a plus
Benefits
Comp & perks- Flexible to work outside normal office hours at short notice
- Willingness to travel to Probe, Convai, or customer sites when required
- Successful completion of a police check
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Test PlansTest CasesFunctional TestingRegression TestingDefect ManagementSoftware Development MethodologiesAttention to DetailProcess Improvement
Soft Skills
Problem-SolvingTeam Collaboration
