Customer Relations Consultant

Probe CX

Customer Service Agent responsible for inbound calls to Honda car owners and maintaining database accuracy. Engaging with clients to build relationships and deliver customer service excellence.

Posted 6/24/2026part-timeVIC • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for making warm outbound calls to Honda car owners
Taking inbound customer service calls
Data cleansing to ensure database accuracy
Case management with an email component

Requirements

What you’ll need

Build strong client relationships through effective phone communication and timely responses
Follow strict compliance regulations to maintain standards
Consistently deliver exceptional customer service experiences

Benefits

Comp & perks

Hourly rate plus On-Target Earnings (OTE) based on meeting Key Performance Indicators (KPIs)
Continuous coaching and support to enhance personal and professional growth
Abundant pathways for progression
Inclusive and vibrant team culture that values everyone's uniqueness
Unlimited 24/7 access to a dependable mental health and well-being platform

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

client relationship buildingeffective communicationtimely responsescustomer servicedata cleansingcase management