IT Support Specialist

Proactive Technology Management

IT Support Specialist supporting client networks and systems for Denver-based Proactive Technology Management. Configuring servers, firewalls, access points, and switches in a hybrid client-facing role.

Posted 8/17/2026full-timeDenver • Colorado • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in networking, Windows Server, and Office 365, with a strong ability to troubleshoot and support client systems. Proven experience in configuring and maintaining network equipment, alongside excellent communication skills for client interaction.

Highest-signal resume keywords

Networking ExpertiseWindows Server ExperienceOffice 365 ProficiencyFirewall TroubleshootingClient Support Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

NetworkingWindows ServerOffice 365Active DirectoryFirewall TroubleshootingAccess Point InstallationSwitch InstallationVirtualization KnowledgeConfiguration MaintenanceRemote Troubleshooting

Soft Skills

Excellent Communication SkillsClient Interaction

Tools & Technologies

SophosCiscoSonicWallWatchGuard

Certifications & Qualifications

IT-Related Certifications

Industry Keywords

MSP ExperienceMedical Field Experience

Tech Stack

Tools & technologies

CloudFirewalls

About the role

Key responsibilities & impact

Support the growing client base in the Denver area alongside other IT professionals
Set up customer networks from cloud to keyboard
Install Windows Servers
Maintain configurations
Provide ongoing support for access points, firewalls, and switches
Troubleshoot clients remotely and onsite when required
Work directly with clients and other IT professionals
Guide purchasing decisions, set up new equipment, and implement new services
Progress through the career path from Technician to Integrator, Engineer, and Consultant
Work Monday through Friday, plus one Saturday per month for the first 18 months

Requirements

What you’ll need

Experienced technician at the Integrator level
Strong grasp of networking, Office 365, Windows Desktops, Windows Servers, Active Directory, and security
Office 365 and Windows Server experience
Firewall troubleshooting experience with Sophos, Cisco, SonicWall, or WatchGuard
Network setup experience, including installing access points, switches, and firewalls
Knowledge of virtualization and networking
Excellent communication skills
Ability to work directly with clients and other IT professionals
Medical client or medical field experience is a plus
IT-related certifications are a plus
MSP experience is a plus
Bachelor's degree is good to have, not required

Benefits

Comp & perks

Full Medical Benefits
2 Weeks Paid Vacation
Dental & vision insurance
401(k) matching
Defined path for career development and personal growth
Monthly check-ins and annual path planning
Fun, team-based approach
Constantly learning new tech