IT Support Technician – Dental IT, 365 & Networking

Proactive Technology Management

IT Support Technician supporting multiple locations around Paterson/Newark with 4+ years experience. Engage in customer service and technical solutions, along with hybrid work.

Posted 5/29/2026full-timePaterson • New Jersey • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudFirewalls

About the role

Key responsibilities & impact

Setting Up Customer Networks (cloud to keyboard)
Windows Server Installation
Configuration Maintenance
Ongoing Support (access points, firewalls, and switches)
Remote troubleshooting of client, as well as on-site when required
Monday - Friday schedule
One Saturday per month for the first 18 months

Requirements

What you’ll need

5+ Office 365 and Windows Server experience
5+ Firewall troubleshooting experience (Sophos, Cisco, SonicWall, Watchguard)
5+ Network Setup experience (installing AP's, switches, and firewalls)
Extensive experience in virtualization and networking
Above and beyond customer service
Bachelor's degree
IT-related certifications
MSP Experience
Dental IT Experience (big plus)

Benefits

Comp & perks

Full Medical Benefits
2 Weeks Paid Vacation
Full Time
Dental & vision insurance
401(k) matching

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Windows ServerOffice 365Firewall troubleshootingNetwork SetupVirtualizationNetworkingRemote troubleshootingConfiguration MaintenanceCustomer NetworksAccess points

Soft Skills

Customer service

Certifications

IT-related certifications