Shipping and Warehouse Operations Specialist
Pro Coffee Gear
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Order Fulfillment & Shipping: Execute daily pick, pack, and ship operations with accuracy and speed to meet delivery commitments.
- Coordinate with carriers for pickup scheduling, tracking, and delivery optimization.
- Process orders using warehouse management systems and maintain shipment documentation.
- Inventory Management: Conduct cycle counts and maintain inventory accuracy across all SKUs.
- Manage receiving, put-away, and stock organization to optimize warehouse flow.
- Monitor stock levels and coordinate with procurement on replenishment needs.
- Quality & Safety: Ensure all outbound shipments meet quality standards and packaging requirements.
- Maintain safe warehouse operations following OSHA guidelines and company protocols.
- Identify and resolve operational inefficiencies or process bottlenecks.
- Returns & Customer Support: Process returns, exchanges, and damaged goods according to company policies.
- Coordinate with customer service on order status and shipping inquiries.
Requirements
- Minimum 2 years warehouse or fulfillment experience.
- Proficiency with warehouse management systems and shipping software.
- Forklift certification preferred.
- Strong attention to detail and ability to work in a fast-paced environment.