Operations

• Manage and optimize multi-location inventory levels, minimizing discrepancies and ensuring accurate stock counts.
• Develop and implement inventory planning strategies to meet demand while minimizing holding costs.
• Oversee and manage relationships with third-party logistics (3PL) partners to ensure efficient and cost-effective fulfillment operations.
• Streamline workflows across departments by building data integrations and automation to improve efficiency and reduce manual work.
• Negotiate carrier rates and maintain strong relationships with logistics and supply chain partners.
• Establish and implement new operational systems and processes to support scaling and efficiency.
• Analyze operational and financial data to identify areas for improvement and cost reduction.
• Lead, mentor, and develop a team of operations staff, fostering a culture of accountability and continuous improvement.

Operations Manager

AVP Technology – Operations Lead, IBG & Automation

Officer, Card Operations – Disputes and Chargeback