Medical Collections Specialist
Private Label Staff
full-time
Posted on:
Location Type: Hybrid
Location: McKinney • Texas • United States
Visit company websiteExplore more
Salary
💰 $22 - $23 per hour
Job Level
About the role
- Review aging reports and follow up on outstanding balances
- Contact insurance carriers and patients/customers regarding unpaid or denied claims
- Research and resolve billing discrepancies; submit corrected claims as needed
- Manage insurance authorizations, including submission, tracking, and follow-up
- Verify eligibility and ensure accurate claim submission and reimbursement
- Maintain accurate and timely documentation in billing systems
- Reconcile data across systems prior to invoicing to ensure accuracy
- Apply appropriate adjustments or write-offs based on payer guidelines
- Respond to inbound billing inquiries and provide customer support
- Assist with audit requests and internal billing inquiries
- Ensure compliance with HIPAA, payer guidelines, and regulatory requirements
- Collaborate with internal teams to resolve account and billing issues
Requirements
- 1–3 years of experience in accounts receivable, medical billing, or collections
- Experience in healthcare billing
- Strong understanding of Medicare DME-specific guidelines and documentation requirements
- Experience working with insurance portals and payer systems
- Knowledge of claims lifecycle, denials management, and authorizations
- Strong attention to detail and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong customer service and communication skills
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingaccounts receivableclaims lifecycledenials managementinsurance authorizationsbilling discrepancies resolutioneligibility verificationdocumentation maintenancedata reconciliationpayer guidelines compliance
Soft Skills
attention to detailproblem-solvingcustomer servicecommunicationtime managementorganizational skillscollaborationadaptabilitymultitaskinginbound inquiry response