Parts Manager

Pritchard Companies

Parts Manager at Worldwide Equipment Sales overseeing parts department operations and inventory management in Illinois. Leading a team and ensuring excellent customer support in a hands-on role.

Posted 4/15/2026full-timeRockdale • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Manage and actively participate in all day-to-day parts department operations.
Support parts counter activity, order processing, and customer issue resolution.
Oversee inventory levels, purchasing, stocking strategies, and cycle counts to ensure accuracy and availability.
Own parts pricing, margins, and revenue performance for the Illinois location.
Build and maintain strong relationships with vendors, OEMs, and suppliers; negotiate pricing and terms.
Lead, train, and develop parts team members while setting clear expectations and driving accountability.
Monitor key performance indicators, including sales performance, inventory turns, obsolescence, and fill rates.
Identify and implement opportunities for operational improvements, efficiency, and cost control.
Collaborate closely with Service and Sales teams to support customers and internal workflows.
Ensure compliance with company policies, procedures, and safety standards.
Maintain a clean, organized, and customer-ready parts department.
Perform additional duties as needed to support business operations.

Requirements

What you’ll need

5–8+ years of parts experience, preferably in heavy-duty, towing, trucking, or automotive environments
Prior experience as a Parts Manager, Lead Parts Specialist, or in a senior parts role
Strong working knowledge of inventory management, purchasing, pricing, and vendor relations
Demonstrated ability to work hands-on alongside a team and lead by example
Comfort being actively involved in daily counter and operational work
Strong organizational, problem-solving, and decision-making skills
Excellent communication and customer service abilities
Proficiency with parts and inventory management systems
Ability to work effectively in a fast-paced, operational environment
Valid driver’s license required.

Benefits

Comp & perks

Hands-on leadership role with real ownership and impact
Established organization with a strong reputation in the industry
Opportunity to influence operations, customer experience, and profitability
Collaborative team culture with long-term growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory managementpurchasingpricingvendor relationsoperational improvementscost controlkey performance indicatorscustomer issue resolutionsales performancecycle counts

Soft Skills

leadershipteam developmentorganizational skillsproblem-solvingdecision-makingcommunicationcustomer serviceaccountabilityrelationship buildingnegotiation

Certifications

valid driver’s license