E-commerce Assistant

PRINCIPIA

Auxiliar de E-commerce role focused on providing customer support pre and post sales on social media. Engaging with customers through WhatsApp, Instagram, and Facebook.

Posted 7/3/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Provide pre- and post-sales support and customer service via a platform for customers who send messages through social media, such as: WhatsApp, Instagram, and Facebook.

Requirements

What you’ll need

High school diploma or equivalent
Prior experience in customer service is preferred
Familiarity with the Microsoft Office suite.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account PRINCIPIA Website LinkedIn All Job Openings 51 - 200 employees 💄 Beauty 🛍️ eCommerce 👥 B2C Beauty
eCommerce
B2C PRINCIPIA is a Brazilian direct-to-consumer dermocosmetics brand and online retailer offering science-backed, high-performance skincare, body and hair products. The company emphasizes transparent, concentrated formulas with disclosed active ingredient concentrations, affordable pricing, and personalized routines (dermaquiz) to democratize advanced treatments. It operates primarily through an e-commerce storefront with customer support, secure payment options and a 30-day return policy. E-commerce Assistant Job not on LinkedIn 🔥 16 minutes ago 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🛍️ E-commerce 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide pre- and post-sales support and customer service via a platform for customers who send messages through social media, such as: WhatsApp, Instagram, and Facebook. 🎯 Requirements
High school diploma or equivalent
Prior experience in customer service is preferred
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Certifications

High School Diploma